Madicaza review for PageFly Landing Page Builder

1 / 5

Feb. 28, 2025

Dev team only works at GMT +7, so if you are not in a time zone like this will be very hard to handle with any issues.

Using app

Almost 2 years

Total reviews

11

Average rating

4.6

Developer Reply

Dear Madicaza representatives, On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team. I have sent you an email about the issue and informed you that the issue was fixed by our Technical team - but I haven't heard back from you yet. Could you please check and confirm with us as this is very important. Regarding the support performance, this is a big lesson for us. I make sure there will be a serious improvement to enhance deeper technical support range, even though we do have Technical team 24/7. We really appreciate your honest feedback here and really hope to have another chance to get back your trust as you are so important to us. There is nothing more important than getting back your satisfaction. We have followed up to you but we haven’t heard back from you yet. As a manager, I felt sad about our team's performance and we take responsibility for this issue from our app and support. We want to do everything we can to make things right. We value your business with PageFly, and we are committed to providing you with the best possible service. We already contacted you and we hope to hear from you soon. I will be looking forward to hearing back from you Best regards, PageFly | Cookie - Customer Satisfaction Manager

PageFly Landing Page Builder for Shopify
PageFly Landing Page Builder
4.9 star
12,140 reviews

PageFly Landing Page Builder - Create custom website design

Developer
Shopify App Store