Heaven Of Sound review for PageFly Landing Page Builder

1 / 5

June 8, 2018

Last Update Jun 6: This company has not only developed into a greedy shark, they also try to steal Your money! We are currently fighting the 2nd time with the Shopify Billing department to get back credit for a DOUBLE app charge Seller Smith was trying to steal from us! Its not that they try to legally get more money for nearly same functionality with introducing more expensive plans and cutting the cheaper ones down in accessible functions, they are alos not shy to charge you twice month after month blaming Shopify for their mistakes. We mildly call this criminal negligence! Our Recommendation: Stay away except you are looking for trouble! UPDATE Jan 18: The customer support improved a lot and is Great and helpful. They responded to our problems and to the issues we discovered in the app in a very professional, thorough and prompt way! They spend a lot of time in improving the tool and we are working together closely with them! The editor is powerful and we are impressed over the efforts Seller Smith is taking to stabilize and improve this product. We are looking forward to the new implementations and will update again. At his point of time: 4 stars, but chances are good that it may rise to 5 stars! UPDATE Jan 11: As many others have feared: The formerly FREE full featured Pagefly builder has started to charge now from 2018 on. And don't get fooled - The new Free version is stripped down in functionalities, so formerly feature rich created pages can NOT be edited anymore AND worse of all you are limited to THREE pages only you can create. The support is still bad, our questions about the subscription for the newly created PRO version are still unanswered as well as the problems we have reported earlier through Shopify. The editor is powerful (that's why 2 instead of 1 star) and could be so much more powerful if it would be stable. Unfortunately it is still very shaky and unreliable! (1) It permanently opens new browser windows so will end up having about 20+ in one hour time of work :(( (2) Many changes will not apply until you close the browseer and restart the session (3) In a few days of using Pagefly your Shopify theme gets heavily cluttered and messed with dozens of Pagefly pages (check under Online store -> themes -> edit code). In 12 days we created over 15 pages and none of them got deleted! It took us a full roll-back to an earlier backup theme to get our store back operational again. So using that tool as non-programmer is far from STABLE or UNRISKY. It can use it when you have quite knowledge in HMTL and CSS but without it involves Great Risks to your store theme file!!! *************************************************** After spending 12 hours of trying to create a simple photo page, images with text and custom html I am relatively disappointed! The idea of a working drag and drop editor would be so great, if it would only work! BUT: it does NOT! Specially with image and photos that editor is HUGE problems. You can cvlick on an empty image to fill but it won't take the field, it just always update your first. At random you may end up somewhere ele on yiur page you plan to build and agian you get stuck there. We will gib^ve the support team a fair chance to respond to our 2 foot long error and bug list. Will update as soon the answers are there. But honestly we think that this FREE app is beta beta beta stage!

Using app

6 months

Total reviews

9

Average rating

3.1

Developer Reply

Hi Rainer, On behalf of the PageFly Team, I would like to send you our sincere apology for everything that made you unhappy with us. We feel so sorry for this because we always aim for great experiences for the customers. Thank you for your time with us, we do appreciate that you stay with us so we hope that we will have more chances to assist you better in the future. Please let us know if you have any questions or need help, we are always here to help you. PageFly | Kate - Customer Success Manager

PageFly Landing Page Builder for Shopify
PageFly Landing Page Builder
4.9 star
11,628 reviews

PageFly Landing Page Builder - Create custom website design

Developer
Shopify App Store