Vivien Yeo's Beauty Store review for PageFly Landing Page Builder
March 31, 2020
Update: Do not ever use this app if your store comes with other plug-in and requires customization. They crash your whole website. After they made amendment, homepage is broken, product details were missing. First thing they will do is to deny deny deny. With poor attitude, talking to me in all capital letters. Horrible experience. We decided to uninstall this app even though the page design already took us weeks to do. It's just a waste of time. We would undo everything we made on Pagefly. - Installed the app, designed several product pages which took me weeks to do it. After publishing the pages, we found that hitting add to cart button does NOT refresh cart content. CS@Pagefly told me it's my theme's problem after a couple of seconds, which the theme we've been using for months already and never ran into any technical problems. Well done. App features are nice but CS quality ruined everything. Consider hiring a more sensible team would help improving on your ratings.
On behalf of the PageFly team, I am sorry for everything that has happened and made you unhappy with our app and support. We did check the conversation very carefully and we totally understood your concern and feeling when issues came. Day by day, we have improved the PageFly app and developed more features and tried more solutions to make the app work more smoothly. Along with this, we will train our support team to give them more experience to serve you better. Thank you for all your feedback and we really appreciate it. We are here when you need us, anytime. PageFly | Kate - Customer Success Manager
PageFly Landing Page Builder - Create custom website design