MLK-BLVD.COM review for PageFly Landing Page Builder
May 22, 2020
I'm disappointed. I have given many opportunities for improvement but this app is not working for me. Everytime I make an edit the pictures are not showing on other devices. Then I have to reach out to support who are nice but repeating the same story and spending hours waiting for them to provide a quick fix the problem instead of identifying the root cause is not working for me. I have already missed my deadline of launching and it is all because of this app. They did try to compensate me with a cheaper plan and they were available to help but still there has been a lot of time wasted. I work a job and I am building a business so every bit of my time is precious. When I finally get the motivation to grind and get stuff down I run into these problems and it kills my entire vibe.
Hi there, Thank you for your specific review for PageFly, we really appreciate it. Regarding our mistakes and omissions that you indicated to us, we will definitely solve them thoroughly. After this incident, we have updated our operator training procedure to raise the bar of requirements and avoid bad support to happen in the future. Thank you for giving us the chance to assist you. We are working together via Live chat window and we are trying to provide you our best service. Please don’t hesitate to contact us anytime if you need any more help. We are always willing to help you! Best regards, Kate - Customer Success Manager
PageFly Landing Page Builder - Create custom website design