Crystal Vibes By B&B review for PageFly Landing Page Builder

April 1, 2021

New Update: Customer support worked OVERTIME to help me and went above and beyond to repair all issues! The update actually is better now that the bugs are gone and the team worked diligently to fix any element that is broken, even on their own time. As a web developer, I spend tons of time dealing with support and forums but these are by far the best! They are very nice and patient, they follow through on their promises! Update: The new update is a nightmare!! They implemented a new editor without telling us that ruined every single page on mobile version. The new update does not have basic things, like hyperlinking or controlling column width on mobile, even the undo button doesn't work right. The customer support used to be amazing but now they constant refer me to the development team, who takes at least a day to answer and then claim they don't even see the issue (all but proving that they didn't read the chat logs). The mobile version is completely deconstructed but according to them "it looks fine". It has been days of going back and forth with them, no fixes. They reverted my pages to a much older version as the only solution for now, making us look outdated, undoing hours of paid work, and costing us a fortune in web developer hours. If I had known that they would apply enormous updates without warning or options, we wouldn't have opted for the app, nonetheless the more premium price. If the editor isn't fixed, we'll have no choice but to redesign all mobile pages and be forced to reconsider PageFly as our design choice all together. First Review: The easiest and most affordable option for page design out there! It can be a little difficult to combine the code for multiple apps but the software flexible and excellent customer support solves this issue easily. I've been able to personalize the look of my store flawlessly. Recommend 9/10