Cayman + Company review for PageFly Landing Page Builder
Feb. 13, 2021
I installed PageFly and it destroyed my free Shopify theme (debut). I reached out and spoke with Gabriel in PageFly support. He tried to help me, but said there was a big issue and needed to contact a developer. I revoked PageFly's access to my store, bought a new theme and it fixed the issue. I am convinced that if you download the free version of PageFly that they intentionally make it "buggy" so that you have to buy their monthly membership to fix the issues PageFly created to the store during the install of the app.
Thank you for your feedback, we do appreciate your time with us and we really want to assist you if you give us the opportunity. Regarding what you mentioned in your review about theme conflict issues, I would like to say that basically, PageFly works with all Shopify themes; however, each theme has its own working mechanism and they also run in different codes, therefore, with some themes, theme conflict issues can happen (between the theme and PageFly). The theme conflict issues don’t depend on which plans you are. And to solve these theme conflict issues, our Developers who develop PageFly need to check carefully to understand the working mechanism of that theme, and find the spots that we can add code to fix. For us, no matter what plan the customer uses, we all support enthusiastically and carefully. We always try our best to give our customers the best-supported experiences no matter what plan you are on. Please let us know if you have any questions. I would be grateful if we can assist you more in the future. PageFly | Kate - Customer Success Manager
PageFly Landing Page Builder - Create custom website design