POPular Designs and Collectibles review for PageFly Landing Page Builder

1 / 5

May 11, 2021

Very annoying support to deal with! That is my #1 concern with apps because if I have problems, I need them fixed asap. Wasted hours of time to figure that out. All I need was a very basic question answered...

Using app

About 1 year

Total reviews

7

Average rating

2.0

Developer Reply

Hi Ryan, I'm contacting you regarding the bad experience with our app. On behalf of our whole team, I would like to send you our sincere apology for everything that made you frustrated. I know how you felt at that time, I do understand your feeling when you had troubles with our app, and I hope that you can give us a second chance to fix all the bugs and solve all remaining issues with our product. We would be so happy if you can come back to the Live chat and we are always there to wait for you. Our whole team really wants to assist and support you, Ryan, can you come back? Or we can make the video call if it's convenient for you, I hope that through the video call, we can understand your issues and then I will work with the development team to fix all. You and your satisfaction are so important to us, and we really don't want to miss a potential customer like you. Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you. Best Regards Kate Nguyen | PageFly | Customer Success Manager

PageFly Landing Page Builder for Shopify
PageFly Landing Page Builder
4.9 star
11,623 reviews

PageFly Landing Page Builder - Create custom website design

Developer
Shopify App Store