Altered Way review for PageFly Landing Page Builder
June 16, 2022
Honestly, this app is probably one of the better page builders I've used in my 8 years in ecommerce. That said, the fact that after 4+ years of this app being on the market, it still does not have a usable A/B testing feature is a bit crazy to be honest. I've used many other page builders out there that have this feature but I have chosen to stick with PageFly (for now) because I do like the UI behind it and out of all of them out there it has the least issues. To say that you have to create a Google Analytics experiment to do A/B testing is not a feasible option, we have over 24,000 products that use the same page and to be told this has to be done for each product is just insane. I feel like an app that has been out for years, has many users, should have already had something in place for this. Also, speaking with support and being told "it's being worked on but we don't know when it will be done" is laughable as well. When I hear something like that (as an engineer myself) it is like saying, we havent started it and it's not even in our pipeline otherwise there would be an anticipated release date or at least beta date. Just a bit crazy to be honest that such a valuable feature when testing a website is not available after this long. The fact no one else is complaining about this is a bit shocking too.
Hi Gary, I am Kate, PageFly's Customer Success Manager, I hope you are doing well. I am contacting you today regarding the review you gave us yesterday. On behalf of the PageFly team, I am sorry for everything that made you unhappy with our app. I spent a lot of time reading your feedback and the conversations between you and our operators. I deeply understand your feeling. For many years, we still have prioritized optimizing and improving our core app to have long-term stability and especially this A/B test feature because this feature needs an exact working performance of Analytics. So besides the UI/UX design team, the product team is also optimizing the core part. Unfortunately, at the moment, we have not determined a release date for this feature, but I will discuss it in today's meeting and will send you an email notification when there is information. Finally, from the bottom of my heart, I want to thank you for accompanying and sticking with PageFly from the first days until now, I really appreciate this. I am also sad that our app hasn't quite lived up to your expectations. Thank you for your review comments, this is a big motivation for us to improve the app. I hope to get empathy from you. Regards, Kate | PageFly Team
PageFly Landing Page Builder - Create custom website design