PageSpeed & Image Optimizer
Pagespeed & Image Optimization for Shopify | 1-Click Install
Rating
3.9
feedback
76
chart
#1,862
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users have reported significant improvements in their website's speed and performance after using the app. They appreciate the ease of setup, image optimization features, and the helpful customer support provided by the team, especially mentioning individuals like Marc who went above and beyond to assist them. Users also mentioned that the app helped them achieve high PageSpeed scores and improve their overall site performance. However, on the negative side, there are complaints about poor customer support, billing issues, and instances where the app caused problems such as code left on the site after uninstallation, blocking other apps, and issues with image loading and page speed. Some users also mentioned unexpected usage fees and difficulties in reaching the support team for assistance.
Highlights
Rating Breakdown
All reviews
Nov. 19, 2024
Terrible support, due to no support, removed the app and it left code in the site that broke features in my store. Had Shopify support involved with the issue and they responded several days later "we refunded the customer" leaving no regard to get the code removed from my website.
I am sorry for not getting back in time. As of today, your issue seems to be solved. Please let me know if we can help any further.
Nov. 1, 2024
Altdaten im Quellcode nach löschen der App. Das führte zu verschiedenen Shop Fehler. Es wurde unteranderem kein Favicon mehr angezeigt und andere Apps wurde im Hintergrund blockiert (z.b. Klaviyo). Damit ist man praktisch gezwungen, die App dauerhaft zu nutzen, weil es sonst zu Problemen im Shop kommt.
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