PageSpeed & Image Optimiser

Reviews Summary

The reviews for this Shopify app are quite polarized, with a mix of positive and negative feedback. On the positive side, many users have reported significant improvements in their website speed after using the app. Customers have mentioned that the app helped them achieve higher scores on speed testing tools like Google PageSpeed Insights and Lighthouse metrics. Additionally, some users appreciated the customer support they received, mentioning specific team members like Marc who were helpful and responsive. The app was also praised for its user-friendly interface and ease of navigation. On the negative side, a common theme in the reviews is the poor customer support experience. Many users complained about the lack of response from the support team, with some mentioning that their queries went unanswered for days or weeks. There were also concerns raised about hidden charges and billing issues, with users reporting unexpected fees and difficulties in getting refunds. Some users mentioned that the app caused problems on their website, such as breaking features or conflicting with other apps, leading to frustration and dissatisfaction.