PageSpeed & Image Optimiser
Pagespeed & Image Optimization for Shopify | 1-Click Install
Rating
2.3
feedback
52
chart
#4,217
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
10%
-
Less than a month
42%
-
Less than a year
37%
-
More than a year
4%
Reviews Summary
The reviews for this Shopify app are quite mixed, with a significant number of negative ratings highlighting issues with customer support, billing practices, and the app causing problems on the users' websites even after uninstallation. Many users have expressed frustration with the lack of response from customer support, leading to unresolved issues and dissatisfaction. On the positive side, some users have seen improvements in their store's speed and performance, especially in terms of image optimization and page speed scores. The app has been praised for its effectiveness in enhancing website speed and the helpfulness of the support team in some cases.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 29, 2025
The app did nothing to improve performance. When I attempted to uninstall, it left other apps not performing on my site (my new customer form and product reviews no longer function). Shopify confirmed it was due to code from this app screwing up those features. Now I'm left to sort that out because customer support is not responding.
May 28, 2025
Customer support is the worst. I have been trying to reach out to customer support for the past two months, but there has been no response. I have never experienced this kind of careless support from any app. I am facing cache issues, some functions are not working on some devices, and some features are visible on some devices but not on others.
May 21, 2025
Scammy and Unreliable – Avoid at All Costs! Charged my account after I uninstalled and I have tried to send messages to get help with fixing and no help and it's almost been a week. It's messing up my shopify website and other billing subscriptions. Do not download and install!!!!! Save yourself the trouble and find another app. You deserve better than shady billing practices and ignored support requests.
April 18, 2025
Company will not reply to any messages or emails. Update: Only after I left 1-star review, the company did respond with a brief message that didn't clearly answer my question, and then asked me to change my review, but has not replied to my follow up question. I am now trying to use the compress images feature, but an error pops up that I can't read. I believe it wants to ask for more money. As others have said, I also discovered this app is charging me usage charges which are not disclosed anywhere. Update #2: I changed the review from 1 to 3 stars. Someone from the app replied to me and pointed out where the additional usage charges are displayed. I don't recall ever seeing this before, but it is there now. The app did improve the speed of my store, but the extra usage charges, bugs with compressing more than 1,000 images, and limited customer service mean it's not a 5-star app.
Feb. 15, 2025
Worst customer service I have ever experienced. I have been reaching out trying to get help with numerous things since I started using the app and I have never received a response.
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