PageSpeed & Image Optimiser
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ATTENZIONE! APP TRUFFA. DOPO QUALCHE MESE DI UTILIZZO INIZIANO AD ADDEBITARE COSTI IMMOTIVATI.
Scam app. Charges extra with no clear understanding why.
The app did nothing to improve performance. When I attempted to uninstall, it left other apps not performing on my site (my new customer form and product reviews no longer function). Shopify confirmed it was due to code from this app screwing up those features. Now I'm left to sort that out because customer support is not responding.
Customer support is the worst. I have been trying to reach out to customer support for the past two months, but there has been no response. I have never experienced this kind of careless support from any app. I am facing cache issues, some functions are not working on some devices, and some features are visible on some devices but not on others.
Scammy and Unreliable – Avoid at All Costs! Charged my account after I uninstalled and I have tried to send messages to get help with fixing and no help and it's almost been a week. It's messing up my shopify website and other billing subscriptions. Do not download and install!!!!! Save yourself the trouble and find another app. You deserve better than shady billing practices and ignored support requests.
Worst customer service I have ever experienced. I have been reaching out trying to get help with numerous things since I started using the app and I have never received a response.
I think no one is working on this. I was interested in purchasing the paid plan, but for 4 business days I received 0 support.
Terrible support, due to no support, removed the app and it left code in the site that broke features in my store. Had Shopify support involved with the issue and they responded several days later "we refunded the customer" leaving no regard to get the code removed from my website.
I am sorry for not getting back in time. As of today, your issue seems to be solved. Please let me know if we can help any further.
It simply make all your images to fake board at the first loading, then make lazy loading to img, BUT in may cases java have failing and images not show up. page speed goes up immediately but it totally ruin the view overall. second thig: it makes 1K back links from one IP. And support is not answering at all.
I have attempted to contact support repeatedly via both chat and email for several days, with no response. This level of disregard for customers is unacceptable, especially for an app that handles crucial aspects of an online store. While the app may have potential, the complete lack of support makes it unreliable for professional use. I would advise developers to drastically improve their customer service if they want to be taken seriously in the Shopify market. Unless you are willing to troubleshoot every issue yourself, I suggest looking for alternatives with more responsive customer support.
Thanks for your review. We have responded to each of your request but it looks like you're not getting our replies. Can you please double check ?
Very expensive and misleading, money pit. It does what they say, but at an unreasonable and unexpected price, way above $19.90 they advertise. Also, they raised their base prices without warning, when I installed, the base price was $9.90
Hi Anbu Clothing, for old subscribers, we didn't raise the prices at all. Please write us an E-Mail and we will get this sorted.
Unable to reach anyone. App not working. The comparison page speed does not load at all. Tried emailing 3 times no response. Also if you have something like Pagefly, it will cause issues.
Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out your billing problems
Really disappointed in the support with this app. I sent two emails to support, no reply. I joined the slack channel back on 7/11 - Marc responded & requested access to my site, which I promptly approved. Since then - no response. My site speed dropped dramatically and I started to get errors in SEMrush. Was just looking for a little guidance, and Marc seems to be overwhelmed or just MIA. Fine... but your app isn't working and I'm not going to pay for it.
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