All reviews

Rating Breakdown

  • 5
    0% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (20 ratings)

Reviews with Text

  • 100% (48)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2024

The app has been incredibly helpful for me. Marc was really supportive, and I highly recommend this app to everyone. Every single penny spent is worth it.

Using app

5 months

Total reviews

13

Average rating

4.9

Developer Reply

Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out your billing problems

5 / 5 Share

July 20, 2024

Hey marc. I need your help. I text you many times on the slack. please respond ASAP. Hello, I really like Marc. He has been a very helpful guy and works great for me. I am surprised that my web vitals changed suddenly with his help. I wish Marc all the best and luck in the future. I must recommend installing this app. Marc, I am giving you five ratings for your hard work and support.

Using app

7 months

Total reviews

13

Average rating

4.9

5 / 5 Share

April 17, 2024

I am surprised to read bad reviews. They are doing pretty good job making a speed of my store in a good range and I have got support very quickly. Thank you !

Using app

7 months

Total reviews

8

Average rating

4.6

2 / 5 Share

March 29, 2024

I installed this app to help me increase my website's speed, because I was unable to edit my code and remove the scripts myself. After this app helped me increase my speed 30-40 points, all of the sudden it stopped doing that. When I contacted the developer, they were not prompt in responding and only said I had to keep checking my speed. Compared to all apps I use, the customer support was by far the worst considering how expensive the app is!

Using app

6 months

Total reviews

4

Average rating

3.5

1 / 5 Share

March 25, 2024

Very expensive and misleading, money pit. It does what they say, but at an unreasonable and unexpected price, way above $19.90 they advertise. Also, they raised their base prices without warning, when I installed, the base price was $9.90

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi Anbu Clothing, for old subscribers, we didn't raise the prices at all. Please write us an E-Mail and we will get this sorted.

1 / 5 Share

March 13, 2024

App seemed to be doing a great job, then about 2-4 weeks ago the page speed dropped. I've tried three times to contact support, but no one has gotten back to me.

Using app

7 months

Total reviews

8

Average rating

3.9

Developer Reply

Hi, I replied to your E-Mail 14 days ago, but we didn't get any response to it. Can you please check if you received the E-Mail and let me know? We will definitely give our best to speed up your store. Regards, Marc

1 / 5 Share

Feb. 22, 2024

Unable to reach anyone. App not working. The comparison page speed does not load at all. Tried emailing 3 times no response. Also if you have something like Pagefly, it will cause issues.

Using app

13 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out your billing problems

2 / 5 Share

Jan. 24, 2024

For anyone with a 3th party checkout app ( I have a Cash on Delivery App to reveice orders) dont install this app. I had the issue that customers couldnt checkout because the checkout app was getting blocked. After a night figuring out why customers could check out. I uninstalled the app and removed the code in my theme. For the few days the app was installed ( not used ) i payed 20 dollars. I am writing a review because it is the only methode to reach you. I cant use customersupport , i have to install the app again

Using app

22 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Dec. 13, 2023

Finally an app that works! We have a large site, onshorecellars.com, with thousands of products, collections etc. This App is the only one that has worked in 4 years of searching. I have paid thousands for developers to speed up our site with nominal increases in lighthouse scores. We averaged - 35-42. 5 mins altering setting this up we are between 91-93. THANK YOU THANK YOU THANK YOU!!!!

Using app

About 1 hour

Total reviews

8

Average rating

4.6

1 / 5 Share

Dec. 14, 2023

BAIT & SWITCH - There is NO FREE TRIAL!! Do NOT download this app!! They offer a "FREE" trial but in fine print there's up to $40 in usage fees. Zero clue what that was. I immediately removed app. Unsure how this ever got approved. UPDATE: Yes you didn't charge my account because I caught your little scam of $40 usage fees for a free trial and as clearly stated above - deleted the app. Thanks for the sexist mansplaining tho. UPDATE 2: This guy stalked me on Instagram and started DMing me. I had to block him. THEN he removed his old reply and came here and starts again. This is BEYOND unprofessional and downright creepy. It's VERY alarming you've become so unhinged over a negative review about FACTS. And yes I did use the app. I downloaded it - saw the usage fee of up to $40 when there was ZERO visible explanation and so I deleted it. The ONLY thing your non stop replies and stalking me on another platform does is prove my point - DO NOT DOWNLOAD this app!

Using app

5 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Dear Karen, first of all, we didn't charge your store any single dollar. Thus, I don't understand why you didn't ask our support team through E-mail or Slack about the usage fees, before leaving a bad review. There is a 7 day trial but you uninstalled our app after 5 minutes - thus your review doesn't seem to be based on experience. Please get back to us and I am happy to explain everything in detail Update: sorry, I just tried to help. A 1 star review for not using our app after all, without contacting us to explain it just doesn't seem fair. The 7 day trial is completely free up and there are no charges in that period except if you pass 10.000 requests. Then a $4 charge applies up to a maximum of $40 - which equals 100.000 requests

1 / 5 Share

Dec. 3, 2023

Aujourd'hui la vitesse Shopify est de 43 comme avant d'installer l'application tout comme sur pagespeed insights.

Using app

9 days

Total reviews

6

Average rating

4.3

Developer Reply

Thanks for your review. Unfortunately nobody has contacted us in order for support. Please get back to us via E-mail [email protected] and we're happy to provide support using our app

5 / 5 Share

Oct. 30, 2023

Great app! Made my store significantly faster.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

We are using a customized Empire theme. It is not obvious that one can improve speed easily n our case. However, I was amazed at how we have gained the speed. The first step was from 40-50 to 85 in Lighthouse metrics. Finally, with the help of Marc, we managed to get that last metric (LCP) to green and the overall Lighthouse score to 100/100.

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

This app is awesome, they have improved my store speed from 30 to 62 and they have great customer support.

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

This app is AMAZING!! My website speed is so much better now according to Google PageSpeed Insights. Even on mobile it loads very fast (I used to be in the red zone all of the time, even with the use of other page speed booster apps). Now I only use this app and I'm very happy with the results. Thank you for doing such an amazing job!

Using app

1 day

Total reviews

24

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Love this app and has a great customer service experience. I have 3 sites and use it on all 3 sites to speed them up

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

I have had the opportunity to engage with the support team over the past week, and I am pleased to acknowledge their remarkable responsiveness and their commendable efforts in enhancing my website's performance. Their prompt and effective communication has truly amazing. Throughout our interactions, their professionalism and dedication have been consistently evident. Their expertise has translated into tangible improvements for my website, reflecting their commitment to delivering high-quality solutions. I am genuinely appreciative of the support team's contributions to my project. Their responsive nature and exemplary professionalism make them a standout team in their field. I wholeheartedly recommend their services to anyone seeking top-notch support for their website.

Using app

18 days

Total reviews

1

Average rating

1.0

1 / 5 Share

July 19, 2023

Really disappointed in the support with this app. I sent two emails to support, no reply. I joined the slack channel back on 7/11 - Marc responded & requested access to my site, which I promptly approved. Since then - no response. My site speed dropped dramatically and I started to get errors in SEMrush. Was just looking for a little guidance, and Marc seems to be overwhelmed or just MIA. Fine... but your app isn't working and I'm not going to pay for it.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

July 17, 2023

This app swiftly resolved our JavaScript issue, resulting in a remarkable improvement in our website's speed and overall performance. Highly recommended!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2023

Pagespeed improved from 40 to around 80. Would definitely recommend if you want to reduce unused Javascript

Using app

5 days

Total reviews

2

Average rating

5.0