JohnDyerGallery review for Parcel2Go
March 10, 2021
Two weeks go by and still no support :-( Struggling with this - it doesn't talk back to Shopify now - so when an order is booked the customer's order isn't updated with tracking or fulfilled. As P2G isn't a courier option in Shopify that then makes it hard to update manually. It used to work (really well) - but hasn't for a few weeks. We have asked for support 3 times but had no resolution.
Good afternoon JohnDyerGallery, I am very sorry to hear that you are having some trouble using our app, would it be possible for you to contact me directly at [email protected]? I'd like to see if I can get this matter resolved for you, any supporting screenshots to the error would also be appreciated. Again, I am very sorry for the inconvenience this must have caused. Thank you. Tom Parcel2Go Customer Services
