DC Equestrian and Pet Ltd review for Parcel2Go
March 8, 2021
Very easy to use and a better site than the one we are currently using. We has to find another provider as just before Christmas during our busiest time nearly all of the couriers were no longer available and the prices to send the parcels nearly doubled. We contacted them immediately and was advised that these were the only options. We tried them again after the Christmas but the same happened.
Good afternoon DC Equestrian and Pet Ltd, Thank you for leaving your review, I am very sorry to hear that some of your favoured services had been removed over the Christmas period. When we see a change in the services we offer we try our best to provide other suitable alternatives to allow our customers to carry on sending their parcels. On occasions this is not always possible and I am sincerely sorry this has happened, we have introduced a lot of the services we offered previously again. Would it be possible for you to contact us directly at [email protected] and I could look into this further on your behalf? Thank you and again, I am very sorry for the inconvenience caused here. Tom Parcel2Go Customer services
