Parcelous Order Tracking
Turn order tracking into revenue with a branded tracking page
Rating
5.0
feedback
16
chart
#278
All reviews
Review RSS Feed
Feb. 6, 2026
Absolutely immense customer service. Never seen this level before. I requested a specific feature. All other customer service reps brushed me off from the other similar apps.
Jan. 29, 2026
Great service, just sarted using their service looks good and promissing
Thanks for your feedback! We're always open to any suggestions for improvement!
Jan. 25, 2026
I’ve been using this app for quite some time, and the customer service is honestly amazing. They’re always open to feedback, listen carefully to your needs, and actually try to improve the app based on what users say. One of the main reasons I've stuck with them is their support and willingness to grow. At this pace, this app will easily become the best shipping tracking app on Shopify.
Thank you so much for your review! We're trying our best to provide timely customer support, and we're investing heavily in product development so our service can cover all the merchants' needs. Happy to support your growth!
Dec. 18, 2025
Excellent app & support. The team replies super fast and is open to ideas for upgrades. Highly recommended!
Thank you so much for the kind words! We're really glad to hear both the app and our support have been helpful. We love working closely with merchants and turning real feedback into improvements - thanks for being part of that. Appreciate the recommendation!
Oct. 25, 2025
Muy buena aplicación para rastrear pedidos en Shopify. Fácil de usar, rápida y con soporte excelente. Me ayudaron a activar el plan gratuito con 100 envíos al mes. Recomiendo Parcelous a todos los que tienen una tienda online.
¡Muchas gracias por tu excelente reseña! 🌟 Nos complace saber que Parcelous ha sido útil para tu tienda y que nuestro equipo de soporte te brindó una buena experiencia. Seguiremos mejorando cada día para ofrecerte las mejores herramientas de seguimiento y atención. 🚀 Parcelous team!
Oct. 1, 2025
Gabriel from Parcelous has been a huge help in setting up the app and implementing the best practices for the German market, including the email flows for a better customer experiences. Everything runs smoothly and we are getting less customer complains. They also helped with setting up upsells on the tracking page which now pays for the app itself.
Thank you so much for your kind words and for sharing your experience! 🙌 We’re really glad to hear that the setup, email flows, and upsell features have made a positive impact on your business and customer experience. Helping you get the most out of Parcelous is always our priority. 🚀 If you ever need further assistance or want to explore new features, feel free to reach out - we’re here to support your growth! - Gabriel & the Parcelous Team
Aug. 15, 2025
Great app and fantastic support team. Setting it up was completely done by there great team.
Thank you for the great feedback! We’re happy to hear our team made the setup process easy for you. Excited to keep supporting your growth 📦✨
Aug. 6, 2025
Recommend, great support and communication! The team at Parcelous is very helpful, assisted us with setting everything up on our store and made sure it works perfectly
Thank you for the great feedback! We’re happy to hear our team made the setup process easy for you. Excited to keep supporting your growth 📦✨
June 22, 2025
Great app, does everything i need it to easily. Anytime I've had issues its been resolved quickly by the team.
Thanks a ton for the awesome review! 😊 We’re really happy to hear the app’s doing the job for you and that our team’s been able to help out fast. If you ever need anything, just give us a shout - we’ve got your back! 🚀🙌
Dec. 31, 2023
Incredible customer support. The team was prompt, professional, and knowledgeable. They quickly resolved my issue and went above and beyond to ensure my satisfaction.
Thank you for your wonderful feedback! We pride ourselves on providing top-notch customer support, and it's great to hear that we could assist you effectively. If you ever need help again, don’t hesitate to contact us. 😊
March 17, 2022
I am new to this and have bee pleasantly suprised at how efficient the tracking is. So far so good!!!
Welcome aboard! We’re happy to hear you’re enjoying the tracking experience so far. If you ever have any questions or need assistance, feel free to reach out. 🚀
March 11, 2022
I am very happy with the app itself. There was a problem with the tracking after 2 months of use, but it was fixed within a day after a request to customer support. Helpful customer support and good app!
Thanks for the great review! We're glad our support team could resolve the issue quickly. Your satisfaction means a lot to us—don’t hesitate to reach out anytime! 😊
Jan. 17, 2022
Highly recommend. This app is easy to use and works well. Customers can check their order status within the website. Really happy with it thank you.
Thanks a lot for your kind words! We're glad the app is working smoothly and making order tracking easier for your customers. Let us know anytime if you need support! 😊
May 12, 2021
Easy to set up and use. I've had great results so far, it works, but isn't the fastest. I highly recommend you add this to your list of go-to store apps.
Thank you for the honest feedback! We’re happy to hear you're seeing great results. We're constantly working to improve speed and performance—stay tuned for updates! 🚀
May 8, 2020
Looks nice but does not work with Shopify's Multilanguage. 404 page not found when domain comes with subdirectory for multilingual shopify stores :/
Thank you for your review. Unfortunately, the issue you're talking about is on the Shopify's end. We display the tracking page at your store via the so-called "app proxy" feature, you may read more about it here: https://shopify.dev/tutorials/display-data-on-an-online-store-with-an-application-proxy-app-extension This allows only one strict web-address for such a page, which excludes the possibility for it to work with a language subdirectory, as you've said. We hope that Shopify will fix this in the nearest future. There's nothing we or any other developer can do here.