Rating

5.0

feedback

2,107

Reviews

chart

#31

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    26%
  • Less than a day
    17%
  • Less than a month
    19%
  • Less than a year
    31%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with most users giving it a 5-star rating. Customers appreciate the excellent customer service provided by the support team, with specific mentions of helpful and responsive representatives like Jessca, Jane, Zessa, Kath, and Donna. Users also highlight the ease of use and effectiveness of the app, mentioning that it works well and is user-friendly. Additionally, the free plan offered by the app is praised for providing valuable features without cost. However, there are a few reviews mentioning a lack of clarity on how to use certain features and a need for more guidance on setup and functionality.

Highlights

Excellent customer service and support
Ease of use and effectiveness
Free plan with valuable features
Lack of clarity on features and setup

Rating Breakdown

  • 5
    96% (2,025 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 70% (1,479)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

Thank you very much! I really appreciate quick help from your team - it’s truly priceless!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Jessca was really helpful in answering some questions about the shipping statuses, as she always is. Kindly give her a raise. Best.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Great app for tracking and order status.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Very helpful support team and meet my requirements.

Using app

--

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more