Rating

5.0

feedback

4,218

Reviews

chart

#46

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    7%
  • Less than a month
    16%
  • Less than a year
    56%
  • More than a year
    6%

Reviews Summary

The reviews for the Parcel Panel Order Tracking app are overwhelmingly positive, with users praising the quick and efficient customer support provided by the team. Many users highlighted the professionalism, friendliness, and speed of the support agents, particularly mentioning names like Donna, Cecilia, and Jessica. Customers appreciated the app's features and functionality, stating that it works exactly as intended and is easy to set up. The free plan with 40 free orders was also mentioned as a valuable offering for new users. Overall, the app was recommended for its great customer service and usefulness in tracking orders and improving the customer experience.

Highlights

Positive customer support experience and professionalism
App functionality and ease of use
Value of free plan with 40 free orders
Recommendations for improving customer experience

Rating Breakdown

  • 5
    97% (4,089 ratings)
  • 4
    2% (96 ratings)
  • 3
    0% (17 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (16 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 5, 2024

So far so good! Kath w/ customer support was awesome! Super helpful and hooked me up! I heard this was the best app and I believe it now! I will continue using Parcel Panel as long as a have a shop!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

It's great

Store

TRAPPED

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

great response time

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

good

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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