Rating

5.0

feedback

5,263

Reviews

chart

#23

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    7%
  • Less than a month
    15%
  • Less than a year
    60%
  • More than a year
    6%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the prompt and helpful customer support provided by team members like Jessca, Kath, Zessa, and Donna. Customers appreciate the quick responses, clear explanations, and efficient problem-solving. The app is commended for its ease of use, quick installation, and effectiveness in reducing customer inquiries. Users also highlight the variety of features and the excellent tracking capabilities offered by the app. Overall, the app is highly recommended for its top-notch customer service and functionality.

Highlights

Prompt and helpful customer support
Ease of use and quick installation
Effective in reducing customer inquiries
Variety of features and excellent tracking capabilities
Highly recommended for top-notch customer service and functionality

Rating Breakdown

  • 5
    96% (5,038 ratings)
  • 4
    2% (118 ratings)
  • 3
    0% (19 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (16 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

May 13, 2025

Très bon service client

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

May 13, 2025

Parcelpanel is a great tool for tracking and notification!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2025

I want refund for non-usage of app ($11) for the period 2025-03-09 to 2025-04-08

Store

elanzio

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Hi There, Thank you so much for your 5-star review! We truly appreciate your support and trust in our service. We'd be delighted to assist with your refund request. To expedite the process, please email your store URL and any relevant details to [[email protected]]. Your dedicated support agent will personally oversee the resolution and ensure a swift response. Thank you for your cooperation. Please don't hesitate to reach out if you need any further assistance. Best regards, Parcel Panel Team

5 / 5 Share

May 11, 2025

Kath war sehr hilfreich und sehr nett!

Store

nuviFIT

Using app

39 minutes

Total reviews

1

Average rating

5.0

All reviews

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