ParcelWILL Order Tracking
Formerly Parcel Panel order tracker: track orders & boost CSAT
Developer
View on App Store
Rating
5.0
feedback
2,471
Reviews
chart
#40
Shopify
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
26%
-
Less than a day
17%
-
Less than a month
20%
-
Less than a year
31%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by the support team. Many users highlighted the quick response times and helpfulness of customer service representatives such as Jane, Jessica, Zessa, Cecilia, Kath, and others. The app was described as easy to use, with great features even on the free plan. Users appreciated the support for tracking updates and the overall experience with the product.
Highlights
Positive customer service experience and quick response times
Ease of use and great features on the free plan
App functionality and support for tracking updates
Praise for specific customer service representatives like Jane, Jessica, Zessa, Cecilia, and Kath
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