ParcelWILL Order Tracking
Formerly Parcel Panel order tracker: track orders & boost CSAT
Rating
4.9
feedback
2,390
chart
#30
All reviews
Review RSS Feed
Sept. 1, 2023
Just installed it. It connected quickly and was able to get the tracking from all my orders in the last month automatically - even pointing out that we had a few shipments with failed delivery attempts.
Aug. 31, 2023
Great service and customer support! I also really like that they are always in touch and help with all the difficulties.
Aug. 25, 2023
Exceptional customer service. Installation was a breeze and the interface is incredibly user-friendly. Highly recommend!
Aug. 31, 2025
Great customer service, easy to use and very user friendly. Customizable receipts and love how it integrates seamlessly with the existing design of the store. Always available and quick to response from customer service.
Aug. 19, 2023
Recently started using the app and so far seems too promising. Till now my customer support team had a really bad time responding to the customer queries about tracking. Now things seems to be sorted.
Aug. 16, 2023
This app gets the job done! I've been using it for several years now and I'm very happy with it. It's easy to set up, to customize, it seamlessly integrates with my store and makes the work so much easier. The support has always been outstanding, very fast response-time and always with a quick solution at hand. In my 5+ years with Shopify this is an e-commerce essential, one of very few apps, you simply need!
Aug. 15, 2023
It has been good so far. Very helpful people who helped me with my questions and the app is working very well for me
Aug. 12, 2023
Great customer support. They quickly responded to my issue and resolved it correctly the first time.
Aug. 8, 2023
Donna has been really patient and kind in helping me as a beginner, I would be very happy to have people like this in my team
Aug. 4, 2023
Use this app on all my stores. It is one of the essentials. Highly recommend it. Support responds to all inquiries extremely quick & resolves any issues. Lifetime supporter
Hi， Thank you for your positive comment and feedback , we are happy to hear that our support has provided a good experience for you. And your encouragement will keep us moving forward and constantly improving our service. If you ever have any questions or concerns about our app, please don't hesitate to reach out to us. Best regards Parcel Panel
Aug. 3, 2023
I just started with this application and I must say I'm very impressed. The customer service support is very responsive and on point and a pleasure to do business with.
Using app
About 2 hours
Total reviews
3
Average rating
5.0
Hi, We would really appreciate you taking a moment from your busy schedule to provide some feedback on that. And thank you very much for your recognition of our customer survice. Please let us know if there is anything else you need from us or any other information or support that we can provide. Best regards Parcel Panel
Aug. 2, 2023
The customer support is very very prompt. Replies within minutes! Keep it up. Happy to try out Parcel Panel. Jane and Mig attended to my request. They were amazing.
Hi， Thank you for your positive comment and feedback , we are happy to hear that our support has provided a good experience for you. If you ever have any questions or concerns about our app, please don't hesitate to reach out to us. Best regards Parcel Panel
July 29, 2023
Very good app, all the infos are where they should be. All the needed ones but not too much. Free for the starters, and with good customer service. Its great.
Hi, Your feedback is greatly appreciated and will be used to improve our services!! If there is any problem, we will always be beside you and provide relevant service and support. Best regards Parcel Panel
July 23, 2023
Great customer support, even on a sunday! In addition very great interface and a lot of options to customize. Give it a shot!
Hi, Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support. If you have any further questions or feedback, please don't hesitate to reach out to us. Best regards, Parcel Panel