All reviews

Rating Breakdown

  • 5
    97% (2,311 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (10 ratings)

Reviews with Text

  • 68% (1,629)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 21, 2023

I'm very happy with such a positive experience with the Order Tracking app! It's always great to find a tool that makes managing online orders more convenient and efficient. These kinds of apps can certainly save you time and help you stay organized with your purchases. and wonderful experience with the app's support as well! Good customer support is a crucial aspect of any app or service, as it ensures that users can receive assistance and resolve any issues they might encounter promptly.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to hear that you had a positive experience with the our app and our support team. It's great to have tools that make online ordering more efficient and convenient, and good customer support is essential for ensuring a smooth experience. Enjoy using the app!

5 / 5 Share

July 19, 2023

Great support and assistance, recommend with open mind. Great app to increase the conversion rate!!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We're glad to hear that you find our app useful and that our support team has been able to assist you quickly and efficiently. If you have any further comments or suggestions, please don't hesitate to let us know.

5 / 5 Share

July 16, 2023

Service client très rapide, attentif et vraiment très cool, merci Elly :) Elle a su répondre à mes attentes c'est parfait!

Store

Kaindly

Using app

20 minutes

Total reviews

17

Average rating

5.0

Developer Reply

Thank you for your positive feedback about our app! We're thrilled to hear that it does what you expect and that our support team, especially Elly, was really helpful. We appreciate your recommendation and hope that you continue to enjoy using our app. Please don't hesitate to reach out if you have any further questions or concerns.

5 / 5 Share

July 15, 2023

amazing app for real, love it. They even gave me an extended trial for the app. It is very useful, and looks very trustful for my store

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback about our app! We're glad to hear that you love it and that it has been useful for your store. Our team is committed to providing a trustworthy and valuable experience for our users, and we're glad that it shows. Thank you for using our app, and please let us know if you have any further feedback or suggestions.

5 / 5 Share

July 15, 2023

Extremely fast after-sales service and request processed in record time! I highly recommend this application!

Store

Amaccas

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're glad to hear that our after-sales service was extremely fast and that your request was processed in record time. We appreciate your recommendation of our application and hope that you continue to enjoy using it. Please don't hesitate to reach out if you have any further questions or concerns.

5 / 5 Share

July 13, 2023

todo funciona bien, y tiene un buen soporte en linea, espero me pueda ayudar en el seguimiento de mis pedidos.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your positive feedback about our Parcel Panel app. If you have any further questions or concerns, please do not hesitate to reach out to us. Best regards, Parcel Panel

5 / 5 Share

July 12, 2023

Great app and help center even better! very quick and helpful. I would recommend to anyone who has a store in shopify

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your positive experience with our app and help center. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support. If you have any further questions or feedback, please don't hesitate to reach out to us. Best regards, Parcel Panel

5 / 5 Share

July 11, 2023

Very good app. Perfect support by chat. Thank you . Solved my problem in less then 15 minuts. So happy!!

Store

Amadeus

Using app

9 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support. If you have any further questions or feedback, please don't hesitate to reach out to us. Best regards, Parcel Panel

5 / 5 Share

July 11, 2023

Tout simplement excellent pour débutant et confirmé. Pour débutant, c'est génial avec la formule gratuite qui est complète pour commencer et les formule payante sont très utiles et complètes

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you for your positive feedback on our app. We're glad to hear that our app is excellent for both beginners and advanced users. We believe in offering a complete free package to help beginners get started, and our paid packages are designed to provide advanced users with even more useful and comprehensive features. Thank you for choosing our app and we appreciate your support. If you have any further feedback or suggestions, please don't hesitate to reach out to us. Best regards, Parcel Panel

5 / 5 Share

July 9, 2023

fast customer support

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support. If you have any further questions or feedback, please don't hesitate to reach out to us. Best regards, Parcel Panel

5 / 5 Share

July 4, 2023

Great customer service. Speedy and very courteous! Mig was very helpful in getting my quote updated from 20 to 50! Thanks!

Using app

8 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you for your feedback! Hope you continue to have a great experience with our product. Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

July 3, 2023

Very comprehensive, easy and intuitive to set up and very responsive customer service. An excellent application with rates tailored to your needs.

Using app

About 1 hour

Total reviews

8

Average rating

4.9

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

June 28, 2023

Buen servicio, buenos precios, facil de instalar. recomendado. Buen servicio, buenos precios, facil de instalar. recomendado.

Using app

About 3 hours

Total reviews

3

Average rating

3.7

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

June 26, 2023

Great App, very convenient, and the support is amazing! I would recommend it for any kind of store, there is not a real competition for it.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 23, 2023

Very good support and seamless integration. The dashboard works and looks great and the free plan is also enough.

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app and the customer support. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 23, 2023

Le service client est disponible et réactif. L'application Parcel Panel est parfaite pour gérer ses livraisons.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app and the customer support. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 25, 2023

Just started to us the app. Installation and configuration were seamless and UI is intuitive. Some interesting features like Dropship-mode, estimated delivery date on tracking page etc. Contacted support now several times for smaller issues with set-up in multi-language store. The always have been super responsive, fast and solved the issues very quick.! Great.

Store

oktoflo

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app and the customer support. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 22, 2023

Great customer support for the order tracking questions I had as I was considering switching from Aftership. This isn't the right one for what we need but the support was great nonetheless.

Using app

11 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 22, 2023

Jessca was great! I installed this product on 2 more sites of mine and she gave me an additional 30 quotas for each site. I've been running this app on 2 of my other sites as well and it's a great app.

Using app

15 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

5 / 5 Share

June 21, 2023

Great and really prompt support. Highly appreciated your help with the app setup. Looking forward to use the good features of the app

Using app

About 7 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the positive feedback! We're glad you're enjoying the app and the customer support. If you ever need assistance in the future, don't hesitate to reach out to us again.