ParcelWILL Order Tracking
Formerly Parcel Panel order tracker: track orders & boost CSAT
Rating
4.9
feedback
2,387
chart
#30
All reviews
Review RSS Feed
June 21, 2023
Love the way you can customise everything! Reduces customer service inquiries by 5. Thanks to the developer and the support team
Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.
June 20, 2023
La atención al cliente fue inmediata y profesional, realmente recomiendo la app, sin embargo no pude trabajar con Parcel, pues la paquetería con la que nosotros hacemos nuestros envíos, no esta habilitada con esta app.
Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.
June 20, 2023
Clean app with nice interface. Was struggling to set it up, but Mig was there to save the day. She out did my request and left an amazing impression. Customer service 5 - 5
Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.
June 18, 2023
It has been easy to set up. Easier than other tracking apps. I am presently setting up my frequently used carriers. Thank you, Jessica, for being so quick to respond!
Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.
June 14, 2023
Excellent ca aide beaucoup. Tres simple tres pratique je recommend pour tout les ecommercants a tout niveau
Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.
June 14, 2023
This is one of the most exceptional companies I've used in the Shopify store. Support from Elly was quick responsive and very helpful. My query was dealt with in a few minutes and also resolved. A great App with excellent features and a superb team supporting it. Thank you.
Thank you for your feedback! We're glad to hear that Elly was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.
June 13, 2023
Texte können modular angepasst werden. Toller Chat Support und sehr hilfreich. Danke nochmals für die Hilfe.
Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.
June 12, 2023
Support war bisher super :)) Ich wurde gleich angeschrieben und Hilfe angeboten. Die Fragen wurden rasch geklärt und zusätzliche Angebote gemacht. Vielen Dank!
Thank you for sharing your positive experience with our support. We appreciate your feedback and hope to continue providing excellent service to our users.
June 12, 2023
I had the pleasure of receiving outstanding assistance from Mig today. I cannot express my gratitude enough for the exceptional service and generosity I experienced. Not only did Mig promptly address my inquiries and concerns, but they went above and beyond by providing me with an additional 30 quotas for free. This unexpected gesture truly exceeded my expectations and showcased their commitment to customer satisfaction. Furthermore, Mig demonstrated their efficiency and attentiveness by amending my tracking page instantly and ensuring that everything was up-to-date and working perfectly. Their dedication to resolving any issues promptly and effectively is commendable. Throughout our interaction, Mig exhibited a high level of professionalism, demonstrating deep knowledge and expertise in their role. They were patient, friendly, and went the extra mile to ensure my complete satisfaction. I am thoroughly impressed by the service provided by Mig. Their commitment to exceptional customer care has left a lasting positive impression. I highly recommend their services to anyone in need of assistance. Thank you, Mig, for your remarkable support, generosity, and exemplary service. You have truly made my experience exceptional, and I am grateful for your dedication to going above and beyond for your customers.
Thank you for sharing your positive experience with Mig. It's great to hear that the customer support provided outstanding assistance and exceeded your expectations. Their commitment to customer satisfaction and professionalism is truly commendable. We are glad that our generosity and expertise left a lasting positive impression on you. Thank you for recommending our services to others.
June 8, 2023
nice to nice very good application nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnssss
Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.
June 6, 2023
superbe application Equipe très réactive merci c'est ce qui manquait a mon shop je recommande a tous en particulier les dropshippers
Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.
June 6, 2023
Great customer service and easy interface. Had great help setting up the app and it has great marketing integrations
Thank you for your positive feedback! We're happy to hear that you found our customer service team helpful and that you found the interface easy to use. We're also glad to hear that you appreciate our marketing integrations. Thank you for choosing our app!
June 5, 2023
La aplicación funciona genial, y si tienes algún error te ayudan a solucionarlo. Buena experiencia con ellos, excelente servicio tecnico, recomendado.
Thank you for your positive feedback! We look forward to continuing to meet your expectations and thank you for your recommendation.
June 5, 2023
I started trying the app. Very reactive customer service with people such as Elly or Mig, let's see the power of this app during time.
Thank you for your feedback! We're glad to hear that Elly and Mig were able to provide you with great and instant support. We'll be sure to pass along your kind words to them. If you ever need assistance in the future, don't hesitate to reach out to us again.
June 3, 2023
Great app, customer support is fast and resposive. Pretty good integration with our other apps. I highly recommend giving this app a try.
Thank you for your positive feedback! We're thrilled to hear that you find our app to be great and our customer support to be fast and responsive. We're also glad that our app integrates well with your other apps. Thank you for recommending us to others, and we hope to continue providing you with a great experience!
June 2, 2023
Great and easy to use! The live chat is very helpful and friendly. The app itself is extremely useful and streamlined.
Thank you for your positive feedback! We're happy to hear that you find our app to be great and easy to use. We're also glad that our live chat support was helpful and friendly for you. Thank you for using our streamlined app and we hope to continue providing you with a great experience!
May 30, 2023
Very quick service and solve every problem you have! And the app looks also clean on your store and gives more trust for your customers.
Thank you for your positive feedback! We're glad to hear that our support team was able to provide quick and effective solutions to your problems. We're also happy to hear that you find our app to be clean and trustworthy for your customers. We appreciate your recommendation and hope to continue providing excellent service to you in the future.
May 28, 2023
Emily was very nice, helpful and friendly handling my request. She was very fast responding as well. Thank you!
Thank you for your feedback! We're happy to hear that Elly provided excellent customer service and was able to handle your request quickly and efficiently. We appreciate your positive experience and thank you for choosing our service.
May 28, 2023
Very supportive customer support service. Thank to Elly for helping me to resolve some common issues i faced. Thank you!
Thank you for your positive feedback! We're glad to hear that our customer support team was able to assist you in resolving your issues and that Elly provided excellent service. We appreciate your support and thank you for choosing our product.
May 25, 2023
Just downloaded the app and it is very easy to set up. I would highly recommend this app to other people who has an e-commerce store
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel