Parcel Panel Order Tracking
Shopify Order Tracking App, Track Order Status, Parcel Panel
Rating
5.0
feedback
2,119
chart
#34
All reviews
Review RSS Feed
July 8, 2025
Absolutely amazing support! The team was incredibly warm, kind, and responsive — especially Zessa! She was super friendly and handled everything with such care and clarity. I felt like I was chatting with someone who genuinely wanted to help. Fast replies, clear explanations, and a lovely attitude throughout. Big thanks to the whole support team — you’re doing a fantastic job!
July 8, 2025
Any questions you have, they're quick to respond and help you with anything you need.
July 8, 2025
Fast and efficient support, a lot available options to customize the tracking app, very professional
July 4, 2025
Very fast feedback. I am impressed by the friendly consultation. Don't hesitate to choose Parcel panel.
July 4, 2025
Absolutely Ridiculous. Hidden Fees That Cost Me $8,000 Without Warning If you’re thinking about using Parcel Panel, don’t. This app ended up charging me nearly $8,000 in usage fees. There was no clear warning, no real-time notice, and no safeguard to stop this from happening. Unless you want to get blindsided with thousands in hidden fees, stay far away.
Hi There, Hope you are doing well. Thank you very much for sharing your feedback with us. Our team takes your comments very seriously, and we’d like to address your concerns as follows: We’d like to assure you that our payment policy fully complies with Shopify’s policy, and there have been no violations. Regarding the $8,000 usage fee you mentioned, we will conduct a thorough investigation and provide you with a detailed response via email. If any overcharge is confirmed, we will certainly issue a refund. Concerning the email notification issue, our technical team has verified that the emails were indeed sent from our system. However, it’s possible that they were blocked by your email service provider, which may have prevented delivery. We sincerely apologize for any inconvenience this may have caused. To ensure clarity, we will send you a comprehensive breakdown of your additional quota usage via email, along with our proposed solution to resolve this matter. We truly appreciate your patience and support throughout this process. Please know that we’re committed to working with you to address and resolve these issues. If you have any further questions or concerns, don’t hesitate to reach out. Best regards, Parcel Panel Support Team
July 4, 2025
I've been using this tracking app for a while now, and I’m really impressed with the improvements I've seen recently. The features keep getting better, and it’s clear the developers are actively working to enhance the experience. One thing I really appreciate is the customer support — it's fast, responsive, and genuinely helpful whenever I need assistance. As a seller, tools like this make a big difference in creating a smooth and professional experience for our customers. Please keep up the great work and continue upgrading the app — we rely on it to deliver the best service possible. Thanks again for the support and for building such a useful app!
July 4, 2025
When the system encountered an error, the customer service followed up and handled it quickly and effectively. It's an amazing app that I must install!
July 4, 2025