Parcel Panel Order Tracking
Shopify Order Tracking App, Track Order Status, Parcel Panel
Rating
5.0
feedback
2,107
chart
#31
All reviews
Review RSS Feed
June 13, 2024
I love this app because it is very simple and ease to use. It has so many carrier partners included in its basic plan. I just want the main thing to manually update the courier partner whom the app shows is different from the original one. Regards,
April 9, 2024
Dec. 11, 2023
So Far I've just been using for minutes - but support has been fantastic - very responsive and able resolve 95% of my issues - there is 1 supplier that I use that is not supported here in NZ - I will leave a more informed review after using it in the front lines!
July 4, 2023
Function wise it's pretty good. Frustratingly they are quick to remind you to upgrade when you reach the limits of a plan, but they don't automatically reduce the amount you pay if your orders that month fall short of the tier you're in. Looking back at the past few months I can see that we've lined the pockets of Parcel Panel with $100s of unused credits because they told us we needed to upgrade the plan when really we didn't. -- Update: since writing my original review, the PP team reached out to refund about 1/4 of the over payments I made this year (paying for tiers that I wasn't using). They have also created a bespoke plan for me which has made the whole PP experience a lot more cost effective.
Hello Sam, Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. We will make every effort to provide you with outstanding services and support. We wish you luck and prosperity in your endeavors. If you need more help, please feel to message us anytime. Thank you for your time and consideration, and have a wonderful day! All the best, ParcelPanel
March 11, 2023
Fast and easy installation. Chat was easy as well. I would recommend this app to everyone for tracking customer orders.
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
March 8, 2023
ainda testando, mais gostei do atendimento de cara, são super atenciosos e customizam a página pra vc
Using app
42 minutes
Total reviews
2
Average rating
4.5
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
Jan. 30, 2023
assistenza efficace e molto disponibile ,sopratutto con i nuovi arrivati .Efficacia immediata . Inoltre l'app è veramente molto utile e semplice da utilizzare in quanto molto chiara nella sua conformità .
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel
July 19, 2022
Just getting started, lets see how it goes, btw, the support team is very quick in responding and solving issues.
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
April 19, 2022
The after-sales service is awesome, the overall sense of use is good, the customer can check the clear logistics information, with map support and estimated arrival period, using it can solve my problems
Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
March 22, 2022
Best App for the Tracking, RTL compatible, easily customize page, additional track level for better customer experience, quick support service.
Hi Newtech Store Saudi Arabia! Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
March 7, 2022
The app support in prompt in their assistance and solving technical issues, which helps my ecommerce operation a lot.
Hello there! Thank you for your valuable feedback on ParcelPanel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | ParcelPanel
Sept. 2, 2020
App is good, no need of a developer to set up this but it's costly 19 USD just for 500 order is costly for me.