ParcelWILL Order Tracking

He tenido una excelente experiencia con la persona que me atendió en el chat. Ha sido la única persona que fue capaz de darse el tiempo para encontrar la razón de porqué no había podido rastrear mis pedidos. Ella me ha atendido con mucha paciencia, ha sido muy gentil y me ha solucionado el problema. Estoy muy contenta y agradecida con su enorme ayuda!!

Had a few issues with Royal Mail Uk tracking. support were responsive and the issue seems to have been fixed apart from that the app has been great and has a good feature set which helps with customer satisfaction

App works great. But it sometimes misleads tracking number with wrong carrier. I had to ask contact support every time to correct them. I hope there is a feature that store end can revise carrier by ourselves. Other than that, customer support was fast enough and always solve my issues. Thank you for your help.

The interface is intuitive and easy to navigate, making it simple to monitor the status of shipments. However, I wish the free plan included an automatic translation feature to improve accessibility for international users. Despite this, Parcel Panel remains a valuable tool for keeping customers informed about their orders.

I love this app because it is very simple and ease to use. It has so many carrier partners included in its basic plan. I just want the main thing to manually update the courier partner whom the app shows is different from the original one. Regards,

It was great

Function wise it's pretty good. Frustratingly they are quick to remind you to upgrade when you reach the limits of a plan, but they don't automatically reduce the amount you pay if your orders that month fall short of the tier you're in. Looking back at the past few months I can see that we've lined the pockets of Parcel Panel with $100s of unused credits because they told us we needed to upgrade the plan when really we didn't. -- Update: since writing my original review, the PP team reached out to refund about 1/4 of the over payments I made this year (paying for tiers that I wasn't using). They have also created a bespoke plan for me which has made the whole PP experience a lot more cost effective.

Fast and easy installation. Chat was easy as well. I would recommend this app to everyone for tracking customer orders.

The after-sales service is awesome, the overall sense of use is good, the customer can check the clear logistics information, with map support and estimated arrival period, using it can solve my problems

Best App for the Tracking, RTL compatible, easily customize page, additional track level for better customer experience, quick support service.

The app support in prompt in their assistance and solving technical issues, which helps my ecommerce operation a lot.