Parcel Panel Order Tracking
Shopify Order Tracking App, Track Order Status, Parcel Panel
Rating
5.0
feedback
2,120
chart
#41
All reviews
Review RSS Feed
Dec. 17, 2024
customer service is amazing answering your question fast professional and will give you extra assisted help when or if needed
Dec. 16, 2024
Dec. 18, 2024
Had a few issues with Royal Mail Uk tracking. support were responsive and the issue seems to have been fixed apart from that the app has been great and has a good feature set which helps with customer satisfaction
Dec. 16, 2024
App works great. But it sometimes misleads tracking number with wrong carrier. I had to ask contact support every time to correct them. I hope there is a feature that store end can revise carrier by ourselves. Other than that, customer support was fast enough and always solve my issues. Thank you for your help.
Using app
Over 3 years
Total reviews
4
Average rating
4.3
Dec. 15, 2024
Dec. 15, 2024
So far, I'm very pleased with the app. I had a question and customer service responded very quicky and solved my issue.
Dec. 13, 2024
Dec. 10, 2024
I used to absolutely love Parcel Panel but they are experiencing huge technical issues that have cost us a lot of money. They tracking is completely off due to the increase of the holidays which 100% not their fault. That being said as someone coming from a programming background there are multiple workarounds that they could easily have done to resolve these issues. The software is not tracking properly for USPS as it currently sits and will only cause massive frustration for your customers it’s best they see the actually tracking info provided by USPS itself than rely on Parcel Panels API data.
Dec. 10, 2024