ParcelWILL Order Tracking
Formerly Parcel Panel order tracker: track orders & boost CSAT
Rating
4.9
feedback
2,309
chart
#29
All reviews
Review RSS Feed
Nov. 12, 2024
Parcel Panel has been a game-changer for our order tracking process. The integration is seamless, and the app offers a great customer experience by providing clear, real-time updates on shipping statuses. It’s easy to use, customizable, and has significantly reduced customer inquiries regarding delivery. Their support team is also very responsive and helpful whenever needed. Highly recommend this app for any e-commerce store looking to streamline their shipping communication and boost customer satisfaction!
Nov. 11, 2024
Nov. 8, 2024
The best application I have tested for package tracking, and it is possible to configure each element easily
Nov. 7, 2024
Very bad tracking app that do not track order correctly, It does not update tracking on my order with Colis Privé and the support is very bad and will not help you.
Hello Mister Gift, Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how crucial accurate tracking updates are to your business, and it’s disappointing to learn that we didn’t meet your expectations, especially with your Colis Privé orders. Even though you’ve uninstalled our app, we’re committed to providing you with a comprehensive report on this matter. Additionally, our manager will reach out to you personally to discuss the findings and address any outstanding concerns. We appreciate your past support and trust in our service, and we value the chance to improve based on your experience. Best regards, ParcelPanel Team
Nov. 7, 2024
Very quick support and very clear. Was very easy to install it with the support.
Nov. 7, 2024
Nov. 6, 2024
Parcel Panel has been an excellent solution for order tracking in my Shopify store, enhancing customer satisfaction. With its user-friendly interface, I set it up quickly and now provide customers with real-time updates at every stage of their order. The customizable tracking page allows me to align with my brand, and automated notifications reduce support inquiries. It supports multiple carriers, which is a major plus, though some carriers occasionally experience update delays. Overall, it's a valuable tool for professional order tracking.
Nov. 6, 2024
Nov. 6, 2024
Love this app! It works perfectly, and the customer service is amazing. Anytime I’ve needed help, they’ve been super quick and helpful. Highly recommend!
Nov. 5, 2024
Fast and reliable customer support. And the Tracking app is great been using it for years now.
Nov. 5, 2024
Zessa helped me understand what this app is about and was very friendly and patient. I would recommend this app to all!