All reviews

Rating Breakdown

  • 5
    97% (2,228 ratings)
  • 4
    3% (59 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (10 ratings)

Reviews with Text

  • 69% (1,593)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2025

Had an amazing experience with Parcel Panel Order Tracking chat and support! The team member Donna, was incredibly helpful, answering all my questions with patience and clarity. Highly recommend their service to anyone looking for top-notch customer support!

Store

DipaliZ

Using app

9 months

Total reviews

26

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

The support is great!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Guter Service mit sehr viel Geduld. Die APP macht genau das, was es soll. Thank you for your patience with me, and I apologize for my frustration earlier. I felt misunderstood regarding my issue.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

I recently had an issue with my tracking system and reached out to Parcel Panel’s customer support via chat. I was amazed at how fast their team responded! They quickly understood my problem and provided a solution in no time. The support agent was professional, friendly, and efficient. I’m really impressed with their service and will definitely continue using Parcel Panel for my business. Highly recommend!

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 2, 2024

replying quickly and fast :)

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Store

Felimed

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Using app

About 7 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Only started using it a few days ago but so far it looks super helpful, especially the Gorgias integration. That'll save our CX team a lot of time looking up shipment updates.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

I'm blown away by the level of support provided. It's always a pain to set up from scratch, as it takes a while to navigate and integrate a new app. But support (Cecilia) was so helpful and speedy, it really took the time and stress out of the process. Will be recommending it to other shops!

Using app

1 day

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 30, 2024

Great app, I use them in other stores and have always received good service. Perfect for those who work with dropshipping and multiple carriers.

Using app

19 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Super Application je recommande

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Great app with great support team

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Excellent service! Solved the issue in a minute by the representative. Thank you

Store

Koil

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Schnell, einfach und super praktisch! Können wir nur empfehlen!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Store

Novary

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

good!

Store

Sadaro

Using app

15 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Support team is very helpful and there are a lot of useful features!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Werkt goed en goede hulp gekregen van Jessca!

Store

Novexo

Using app

4 days

Total reviews

2

Average rating

4.5