All reviews

Rating Breakdown

  • 5
    97% (2,049 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 70% (1,485)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2023

I'm new to the Shopify world and I needed help with questions about order tracking. Elly was great and patient with explaining how to track orders, what does quote mean, and how to add the app into Shopify correctly.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

April 7, 2023

This app is very helpful in tracking the order and the customer support is excellent in delivery the support with integration with new logistics providers.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

April 6, 2023

Mig was very kind and helpful so I was definitely pleased with the customer experience. I just started my shop so I am using the free plan. I am hoping the experience will continue to be positive and keep this app in my shop.

Using app

10 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

April 6, 2023

Problème technique résolu en 30 minutes ! bon service par chat. je recommande l'application puisque le support existe

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

April 5, 2023

Magnificent app, Excellent support, super recommended You will never find another app that works so well

Store

Liowen

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

March 30, 2023

Great customer service I had an issue with some customizations, they solved my issues right away! awesome!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

March 29, 2023

Great app and Great support. Thanks to agent Mig for her support. she always there to answer and resolve any issue.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

March 29, 2023

Mig on customer service is always extremely helpful! App is always really easy to use! Highly recommend!

Store

Artah

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, Parcel Panel

5 / 5 Share

March 29, 2023

Great value app with excellent features, is well priced and excellent customer support. Unlink many other similar apps, it's fully integrated into the Shopify admin.

Using app

15 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

March 21, 2023

Their support is one of the best you can find out there, really understood what I was asking and guided my patiently. The app works great!

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

March 20, 2023

Does what it says in the tin successfully and customer service is perfect so far in my experience :-)

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

March 16, 2023

Very good app! Easy to set and use, great value for customers, no need to reply to those repeating questions about shipping.

Using app

13 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

March 16, 2023

Fast Customer service, she answered all my questions! Will be using this app for my Shopify Store.

Using app

15 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

March 11, 2023

Professionnel, la conseillère Elly m'a était d'une grande aide, Je recommande l'application sans problème.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

4 / 5 Share

March 11, 2023

Fast and easy installation. Chat was easy as well. I would recommend this app to everyone for tracking customer orders.

Using app

21 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

March 9, 2023

Meg was very helpful when I had some questions and concerns regarding the application. The app also runs very smoothly! Would recommend

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

March 9, 2023

Always so helpful! Best customer service! They never fail to answer my questions or help me out. Recommend to anyone. :)

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

March 7, 2023

★★★★★ Highly recommended! app very esay to use and customer diplay is so beeautyful showing all destinations on beautiful map also and the moste importent thing is 24/7 customer sport available im very impress.withe customer service there was Elly she solved my all problem as soon as possible team is very friendly and copretive .Elly solve my all questins thank you eally .

Using app

About 2 hours

Total reviews

3

Average rating

4.7

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

March 6, 2023

J'utilisais déjà Parcel Panel sur ma première boutique et je viens de l'ajouter sur mon deuxième store, j'aime vraiment cette application. Elle est rapide et facile à paramétrer, ça limite beaucoup de SAV. cool :)

Using app

12 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

March 6, 2023

Great support from Mig! Easy to use application and looks very high end on your store. The tracking info is in-depth, helps to mitigate customers doubts.

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel