Pareto ‑ Order Limits Quantity
Set order quantity limits, MOQ, checkout rules & stock counter
Rating
4.8
feedback
94
chart
#707
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July 17, 2025
SOME TIME NOT WORKING PROPERLY
Hi there, We’re very sorry to hear that you feel our app is having issues. We completely understand how important it is for your store to run smoothly, and we never want you to experience any inconvenience. After reviewing your account, we noticed that the last time you reached out to our support team was several months ago, and everything was fine at that point. Since then, we haven’t received any message from you regarding this issue. We’ve double-checked your store and settings, and everything appears to be working properly on our end. We have tried to contact you several times and even offered an online meeting where we could troubleshoot the issue together, but unfortunately, we didn’t receive a response. We truly hope you can share more information with us now—whether it’s screenshots, specific error messages, or the steps that are not working as expected. Your feedback will help us replicate the issue and provide a quick solution tailored to your case. Our team is always ready to assist you, and we deeply value your experience with our app. You can simply reply to any email our support agents have sent you, or reach out directly to [email protected]—we’d be more than happy to schedule a call or provide step-by-step guidance. Thank you again for your patience and understanding. We sincerely apologize for the inconvenience and hope to earn back your trust with our support.
March 20, 2025
All of a sudden it just started blocking the cart. It ended up being the rule and it seems that when a max quantity of 1 is set for a variant it simply blocks the cart even though there is only 1 in the cart. If I add 2 the normal error is displayed, when its 1 it disappears but the cart is still greyed out. This happened suddenly overnight, we made no changes. Lost revenue and complaining customers aren't worth paying for this app unfortunately. Support wasn't available and the live chat link wasn't working in the app - so the only immediate solution after finding this problem is to uninstall the app and look for a different solution that won't block the cart suddenly.
Hi there, Thank you for sharing your experience, and I’m deeply sorry for the disruption this caused your business. You’re absolutely right, this behavior is unacceptable, and we take full responsibility for the error and the lack of timely support. We’ve heard your feedback loud and clear, and we’re committed to improve both our app’s reliability and our customer support to guarantee urgent issues are prioritized and addressed swiftly. Thank you again for your valuable feedback and we hope to have a chance to serve you again. Sincerely, Kaylee