Pareto ‑ Order Limits Quantity
Set order limits quantity, checkout rules & low stock counter
Rating
4.9
feedback
79
chart
#768
All reviews
Review RSS Feed
March 20, 2025
All of a sudden it just started blocking the cart. It ended up being the rule and it seems that when a max quantity of 1 is set for a variant it simply blocks the cart even though there is only 1 in the cart. If I add 2 the normal error is displayed, when its 1 it disappears but the cart is still greyed out. This happened suddenly overnight, we made no changes. Lost revenue and complaining customers aren't worth paying for this app unfortunately. Support wasn't available and the live chat link wasn't working in the app - so the only immediate solution after finding this problem is to uninstall the app and look for a different solution that won't block the cart suddenly.
Hi there, Thank you for sharing your experience, and I’m deeply sorry for the disruption this caused your business. You’re absolutely right, this behavior is unacceptable, and we take full responsibility for the error and the lack of timely support. We’ve heard your feedback loud and clear, and we’re committed to improve both our app’s reliability and our customer support to guarantee urgent issues are prioritized and addressed swiftly. Thank you again for your valuable feedback and we hope to have a chance to serve you again. Sincerely, Kaylee