The Black Bibs review for Passport Shipping
Sept. 6, 2023
Passport has been great for us in the 3 (ish) years that we've been working with them. The biggest plus for us is the ability to offer DDP and DDU shipping options that are calculated at checkout. This makes it easy for customers to decide which option make the most sense for them without getting surprised at delivery. In terms of support, we'll occasionally have an issue which will end up taking over 24 hours to be addressed but every question / hiccup we've had has been addressed with care.
Thank you for choosing Passport as your international shipping solution for the past 3 years! We're thrilled to hear that our DDP and DDU shipping options at checkout has been a huge plus for you and your customers. We understand the importance of transparency and ensuring a smooth checkout experience. We're continuously working to improve our response times and provide the best support possible. Please know that we value your feedback and are committed to addressing every question with care. Thank you again for your continued partnership and for taking the time to share your experience. We're here to support you every step of the way, and we look forward to serving you even better in the future!
