Passwordify for Shopify

Passwordify

Protect any product, page, collection, article, or blog.

Developer
View on App Store

Rating

2.2

feedback

11

Reviews

chart

#15,798

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    18%
  • Less than a month
    45%
  • Less than a year
    0%
  • More than a year
    18%

Reviews Summary

The reviews for the Shopify App show a mix of positive and negative feedback. Users who rated the app poorly mentioned issues with the app not opening, problems with adding or editing passwords, lack of response from customer support, and difficulties in removing protections before uninstalling the app. On the other hand, positive reviews highlighted the ease of use, the ability to block certain pages for specific customers, creating invite-only products, and the responsiveness of the support team. Some users appreciated the quick replies from the support team and the added features based on their feedback.

Highlights

Issues with app functionality and customer support
Ease of use and specific customer page blocking
Responsive customer support and added features based on feedback

Rating Breakdown

  • 5
    36% (4 ratings)
  • 4
    9% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    55% (6 ratings)

Reviews with Text

  • 100% (11)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 14, 2024

App used to work fine and now will not even open. We cant add new passwords or edit existing ones. Contacted support and heard nothing back. PLEASE FIX ASAP!!!!

Store

VX3

Using app

Over 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 6, 2024

Having major problems with the app AND HAVE GOTTEN NO RESPONSE TO SEVERAL MESSAGES AND EMAILS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! We are updating to a new theme and need to remove the app but get an error message and cannot access any of the protected pages to make edits and delete those protections before uninstalling the app. My understanding is that protections need to be removed before uninstalling the app but we have no way to do that because they arent showing in there. We are having work done on this site beginning June 7 and really need this resolved to move forward. There is no link anywhere to access the existing protected pages. They arent showing and we get an error message saying to contact the developer. But this developer just ignores emails and support chat messages. On one page it says "If uninstalling, disable Passwordify below first so the modifications made to your theme's templates can be undone!" However there is not disable link or option anywhere to do that. We had contacted a while back about this and see they created a duplicate theme in our store that says passwordify update duplicate, but we have no idea what that means? Did it get fixed. Did it get removed? We got no communication about it HELP US!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

Over 4 years

Total reviews

3

Average rating

2.3

5 / 5 Share

Nov. 12, 2023

Overall, pretty easy to use and looking forward to using this to help block certain pages for only certain customers. We have certain customers that get exclusive products and have exclusive pages, so it's good to be able to block these pages just for them. Would recommend!

Using app

3 minutes

Total reviews

9

Average rating

5.0

4 / 5 Share

Dec. 22, 2022

Great for creating products for only certain customers. I work with artists and bands all the time and sometimes I’ll get a request to create an invite only product or a presale product that that only certain people can see, and Passwordify is perfect for it. Highly recommend! Great customer service too!

Using app

8 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 28, 2022

I truly love this app! it's easy to use and if I run into any problems the support team are very fast in replying. I was look for something to set up a wholesale page but I didn't want to add extra cost so I found this app gave it a try and truly love it. Thank you and keep up the great work!!

Using app

4 days

Total reviews

22

Average rating

4.5

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more