TheHouseOfJs review for Passwordify
Feb. 27, 2022
Issues. Lots of issues. When I first downloaded the app. I kept having to retell it to lock the pages I told it to lock. After multiple times I was finally able to get the pages locked. Then a new issue started. Pages wouldn't lock and this time, the app said it needed an update. After trying for who knows how long. I thought maybe uninstalling and reinstalling might fix it. Once I uninstalled the app was no longer in the app store. Found that odd. Another issues poped up. An error liquid code showed on my website. Tried to contact them to help fix the issue. Never heard from the company to fix the issue. Finally had to fix the issue with no help from the company. Now I see the app is in the store for a monthly fee. Pass. Hard pass on downloading the app again and paying a monthly fee. When I had the app it was free and had a ton of issues. Why would I pay a monthly fee to probably still have issues and no support. Pass.
Appreciate the feedback. I'm sorry you had trouble with the app and I look forward to continuing to improve it... A couple notes on your review: 1. According to my records, you sent a single support inquiry on Feb 22nd at 11:29pm est. I responded 6 minutes later, at 11:35pm est. You then never responded further. 2. Users who installed the app when it was free will be grandfathered in. The reason for charging for the app is to provide better support, better functionality, and more. I'd still love to help you get the issues you were facing solved. Please send an email to [email protected]. Thanks.
