Passwordify
The reviews are mixed, but they lean negative because several merchants report serious functionality and support issues. Positive reviews praise the app for being easy to use, quick to install, and effective for restricting access to pages, products, wholesale content, or invite-only offers. Some users also highlight responsive support, and one reviewer noted that the team even added a feature based on feedback. On the negative side, multiple reviewers say the app stopped working or never worked correctly after installation. Common complaints include password-protected pages not unlocking, products still being purchasable without a password, and the app failing to open or allow edits. A major recurring issue is poor or nonexistent customer support: several merchants say emails and chat messages went unanswered, and one user described being unable to remove the app cleanly because protections could not be accessed or disabled. Overall, the app seems useful when it works, but reliability and support are major concerns.
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App used to work fine and now will not even open. We cant add new passwords or edit existing ones. Contacted support and heard nothing back. PLEASE FIX ASAP!!!!
Having major problems with the app AND HAVE GOTTEN NO RESPONSE TO SEVERAL MESSAGES AND EMAILS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! We are updating to a new theme and need to remove the app but get an error message and cannot access any of the protected pages to make edits and delete those protections before uninstalling the app. My understanding is that protections need to be removed before uninstalling the app but we have no way to do that because they arent showing in there. We are having work done on this site beginning June 7 and really need this resolved to move forward. There is no link anywhere to access the existing protected pages. They arent showing and we get an error message saying to contact the developer. But this developer just ignores emails and support chat messages. On one page it says "If uninstalling, disable Passwordify below first so the modifications made to your theme's templates can be undone!" However there is not disable link or option anywhere to do that. We had contacted a while back about this and see they created a duplicate theme in our store that says passwordify update duplicate, but we have no idea what that means? Did it get fixed. Did it get removed? We got no communication about it HELP US!!!!!!!!!!!!!!!!!!!!!!!!!
Overall, pretty easy to use and looking forward to using this to help block certain pages for only certain customers. We have certain customers that get exclusive products and have exclusive pages, so it's good to be able to block these pages just for them. Would recommend!
Great for creating products for only certain customers. I work with artists and bands all the time and sometimes I’ll get a request to create an invite only product or a presale product that that only certain people can see, and Passwordify is perfect for it. Highly recommend! Great customer service too!
I truly love this app! it's easy to use and if I run into any problems the support team are very fast in replying. I was look for something to set up a wholesale page but I didn't want to add extra cost so I found this app gave it a try and truly love it. Thank you and keep up the great work!!
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