CHALKBOARD CANDLE CO. ® review for Patrol ‑ ADA Code Level Fixes

March 21, 2026

We’ve had a great experience with Patrol so far. The setup was quick and easy. It immediately started pointing out accessibility issues on our site that we didn’t even know existed. The app itself is very easy to use, and even better, you’re paired with a team member who walks you through everything and helps make the changes with you. What really makes the difference is the team behind Patrol. They’ve been incredibly helpful whenever we’ve had questions and have taken the time to guide us through what we need to do to make sure our site is ADA compliant. It truly feels like there are real people supporting you, not just software. It takes a lot of the guesswork out of the process and is really reassuring to know someone is there helping you every step of the way. I was overwhelmed trying to figure out what to do about accessibility on our site, and they’ve made the whole process feel much easier and far less stressful. I also really appreciate that Patrol focuses on fixing the actual accessibility issues within the theme rather than relying on overlays (which we had thought about as a potential solution in the beginning). We found out overlays can sometimes create more problems than they solve, and I didn’t want to put a band-aid over the real issues. Patrol’s approach feels much more thoughtful and gives me confidence that we’re addressing accessibility the right way.