Rating

4.5

feedback

50

Reviews

chart

#1,585

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    14%
  • Less than a month
    50%
  • Less than a year
    28%
  • More than a year
    4%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the quick and effective customer support provided by the team. Users highlighted the app's ease of use, functionality, and the ability to customize pricing for products. The support team was commended for their responsiveness, knowledge, and willingness to go above and beyond to resolve issues. However, there were a few users who faced compatibility issues with other apps or experienced challenges with setup and functionality, leading to lower ratings. Overall, the app seems to be highly recommended for its donation functionality and customer support, with users appreciating its ability to cater to various business needs.

Highlights

Positive customer support experience and quick responses
Ease of use and functionality
Customizable pricing for products
Compatibility issues with other apps
Challenges with setup and functionality

Rating Breakdown

  • 5
    84% (42 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    8% (4 ratings)
  • 1
    4% (2 ratings)

Reviews with Text

  • 100% (50)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 24, 2026

Within minutes, they had our site live and running, giving us the ability to honor our brother, bring our community together, and start collecting donations during one of the most difficult times in our lives. Their speed, care, and professionalism made all the difference when we needed it most.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2026

The plugin is great, but the real value is the support team. Fast, knowledgeable, and effective responses. Knowing there's a team always there when you need them makes all the difference for a store owner. Highly recommended.

Store

DeBuy

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Some of the most responsive customer service I've ever experienced. They solved the issue that was solvable immediately and provided an explanation for the issue we had that was a Shopify limitation (not an app limitation). I highly recommend. NOTE: If you use an app for event booking such as CoAttend, you may run in to compatibility issues due to Shopify limitations. Use the free trial period to test it out. Their people were so responsive I had all the answers and help needed in 1 day.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Initially I couldn't get it configured correctly and it wasn't showing up on my site. The support team responded quickly and fixed the config issue and got the app working properly right away.

Store

Portal

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Amazing support as Issue was resolved in minutes. The app works like magic, Very easy to configure and started working within minutes. Thanks for all the help.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

All reviews

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