Pay What You Want
The Shopify App has received overwhelmingly positive reviews for its excellent customer support and functionality. Users have praised the quick response times, knowledgeable support team, and willingness to go above and beyond to resolve issues. The app itself is described as easy to use, effective, and essential for running campaigns like 'Pay What You Want' smoothly. However, there are a few negative reviews mentioning issues with compatibility, site speed, and confusion during setup. Some users experienced problems with the app not working as expected or causing inventory issues.
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I ran across a few tasks I could not quite get to work the way I wanted. I contacted support and they had it all fixed and working from end of day business when I send in my request to mid day the next day. They worked "live" with me until all my concerns were met and my Pay What You Want Donation page is working GREAT. Thank you to the team.
Honestly, one of the best support experiences I’ve had. They replied fast, understood the issue right away, and actually tried to help instead of sending copy-paste answers. I was stressed because my customers couldn’t complete their purchases, but the support team stayed patient and kept working on it. Really appreciate the time and effort they put into fixing everything. Thank you again for the help!
Within minutes, they had our site live and running, giving us the ability to honor our brother, bring our community together, and start collecting donations during one of the most difficult times in our lives. Their speed, care, and professionalism made all the difference when we needed it most.
The plugin is great, but the real value is the support team. Fast, knowledgeable, and effective responses. Knowing there's a team always there when you need them makes all the difference for a store owner. Highly recommended.
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