Pay What You Want
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Customers highlighted the fast response times, effective solutions to issues, and willingness to go above and beyond to help resolve any problems. The app itself was also commended for its functionality, ease of use, and ability to meet the specific needs of the users, such as running donation campaigns and pay-what-you-want initiatives. However, there were a few users who experienced challenges with compatibility issues, slow loading times, and confusion during the setup process. Despite these issues, the majority of reviewers highly recommend the app for its features and outstanding customer service.
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I ran across a few tasks I could not quite get to work the way I wanted. I contacted support and they had it all fixed and working from end of day business when I send in my request to mid day the next day. They worked "live" with me until all my concerns were met and my Pay What You Want Donation page is working GREAT. Thank you to the team.
Honestly, one of the best support experiences I’ve had. They replied fast, understood the issue right away, and actually tried to help instead of sending copy-paste answers. I was stressed because my customers couldn’t complete their purchases, but the support team stayed patient and kept working on it. Really appreciate the time and effort they put into fixing everything. Thank you again for the help!
Within minutes, they had our site live and running, giving us the ability to honor our brother, bring our community together, and start collecting donations during one of the most difficult times in our lives. Their speed, care, and professionalism made all the difference when we needed it most.
The plugin is great, but the real value is the support team. Fast, knowledgeable, and effective responses. Knowing there's a team always there when you need them makes all the difference for a store owner. Highly recommended.
Some of the most responsive customer service I've ever experienced. They solved the issue that was solvable immediately and provided an explanation for the issue we had that was a Shopify limitation (not an app limitation). I highly recommend. NOTE: If you use an app for event booking such as CoAttend, you may run in to compatibility issues due to Shopify limitations. Use the free trial period to test it out. Their people were so responsive I had all the answers and help needed in 1 day.
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