Pay What You Want
The reviews for this Shopify App highlight exceptional customer support as a major positive aspect. Users consistently praise the fast response times, knowledgeable support team, and effective solutions provided. The app itself is also commended for its functionality, ease of use, and ability to meet the needs of various businesses, especially for donation campaigns and custom pricing. However, there are some themes of compatibility issues with other apps or themes, confusion during setup, and occasional glitches like inventory not updating correctly. Despite these challenges, the dedicated support team is often able to address and resolve the issues, leaving users satisfied with the overall experience.
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I ran across a few tasks I could not quite get to work the way I wanted. I contacted support and they had it all fixed and working from end of day business when I send in my request to mid day the next day. They worked "live" with me until all my concerns were met and my Pay What You Want Donation page is working GREAT. Thank you to the team.
Honestly, one of the best support experiences I’ve had. They replied fast, understood the issue right away, and actually tried to help instead of sending copy-paste answers. I was stressed because my customers couldn’t complete their purchases, but the support team stayed patient and kept working on it. Really appreciate the time and effort they put into fixing everything. Thank you again for the help!
Within minutes, they had our site live and running, giving us the ability to honor our brother, bring our community together, and start collecting donations during one of the most difficult times in our lives. Their speed, care, and professionalism made all the difference when we needed it most.
The plugin is great, but the real value is the support team. Fast, knowledgeable, and effective responses. Knowing there's a team always there when you need them makes all the difference for a store owner. Highly recommended.
Some of the most responsive customer service I've ever experienced. They solved the issue that was solvable immediately and provided an explanation for the issue we had that was a Shopify limitation (not an app limitation). I highly recommend. NOTE: If you use an app for event booking such as CoAttend, you may run in to compatibility issues due to Shopify limitations. Use the free trial period to test it out. Their people were so responsive I had all the answers and help needed in 1 day.
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