Pinah review for Pay What You Want ‑ PWYW

Aug. 1, 2022

I’ve been looking for a PWYW app for quite a while, and this was one of the few that does exactly what it says ‘allows customers to choose what they want to pay for the product’. So I decided to give it a try. To begin with, the app is easy to install and use. Then, after installing, the whole setting and usage are pretty much straightforward. However, during my trial period, I noticed a glitch with the app; the inventory was not automatically changing if the purchase was made by clicking straight to the ‘buy now button’. I contacted the support team, and they explained that the purchase must go through the add-to-cart button for the inventory to be updated. I tested, and it was true; the inventory was automatically updated when the purchase was made through the add-to-cart button. I needed my inventory updated no matter what button the customer clicked on. So I explained this to the support, and they fixed this glitch. The whole communication and support were excellent. It took them a few days to fix the issue, and during the entire time, they kept me updated. The issue was fixed, and the app works perfectly. I am very happy with it, and so are my customers, who enjoy being able to choose what they want to pay for it. I highly recommend this app to anyone looking for a PWYW alternative.