PayCOD | COD Upfront Payment
The reviews for this Shopify app are mixed, with both positive and negative feedback from users. One common issue mentioned by a user is the severe double taxation problem that the app causes, leading to difficulties in product costing for businesses that already include taxes in their prices. Despite efforts to resolve the issue, it persists, prompting concerns about the app's functionality. On the positive side, another user praises the app for its effectiveness and quick customer support, highlighting its ability to solve problems within 24 hours. Additionally, a user shares a positive experience with the app's PayCOD feature, emphasizing how it has revolutionized their handling of Cash on Delivery orders, reducing the risk of fraudulent transactions and improving customer satisfaction.
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Severe double taxation issue – ruins product costing We have been using this app for the past 3 to 5 months, and it has caused a lot of difficulties for our business. In our Shopify setup, our product prices already include taxes. However, this app applies an additional layer of tax, resulting in double taxation on our orders. We have tried everything to fix this, but the issue persists. If the support team cannot resolve this critical bug immediately, we will have no choice but to uninstall and switch to an alternative app. Merchants who sell with tax-inclusive pricing should beware.
Hi, Thank you for the feedback, and apologies for the trouble this caused with your costing. This can be fixed in the app's Settings — turn off the "Taxable on Products" toggle and click Save. The app will then stop adding tax on top of your tax-inclusive prices. We've also reached out to you over email with the details and are ready to help directly. If anything still looks off after disabling the setting, just reply to us with a sample order and we'll resolve it right away. We'd really appreciate the chance to make this right for you. Best regards, PayCOD
App is also very good and customer support system is also very good solve my problem with in 24 hours best app
PayCOD is a game-changer for online businesses like mine. This innovative platform has revolutionized the way I handle Cash on Delivery orders by allowing me to collect advance payments, thus minimizing the risk of falling victim to fake COD orders. With PayCOD, I can now rest assured that I won't incur losses due to fraudulent transactions. The seamless integration of PayCOD into my checkout process has significantly improved my overall customer experience. By offering customers the option to pay in advance for COD orders, I have seen a decrease in order cancellations and an increase in successful deliveries. This not only saves me money but also enhances my reputation as a trustworthy online seller. Furthermore, the user-friendly interface of PayCOD makes it easy for me to track payments, manage orders, and reconcile transactions. The platform's robust security measures give me peace of mind knowing that my business and my customers' financial information are well-protected. In conclusion, PayCOD has proven to be an invaluable tool for my business, helping me mitigate the risks associated with COD orders and ensuring a smooth and secure transaction process for both myself and my customers. I highly recommend PayCOD to any online seller looking to safeguard their business against fake COD orders and improve their payment collection process.
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