Rating

4.9

feedback

182

Reviews

chart

#464

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    18%
  • Less than a year
    61%
  • More than a year
    55%

Reviews Summary

PayWhirl is highly praised by ecommerce merchants for its seamless integration with Shopify, user-friendly interface, and exceptional customer support. Users appreciate how the app simplifies managing subscriptions, payments, and member perks, making the process efficient and hassle-free. The customer service team, including members like Lincoln, Sergey, and Chris, is commended for being responsive, helpful, and going above and beyond to assist users with any issues or customization needs. The flexibility and customization options offered by PayWhirl are highlighted as key features that enhance the overall customer experience and streamline business operations. However, there are some concerns raised about subscription options occasionally not working correctly, leading to potential subscriber loss and slower customer service response times in some cases.

Highlights

Seamless integration with Shopify and user-friendly interface
Exceptional customer support and responsiveness
Flexibility and customization options
Occasional issues with subscription options
Variability in customer service response times

Rating Breakdown

  • 5
    131% (239 ratings)
  • 4
    4% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 11, 2025

PayWhirl is by far and away the best subscription service out there for my business. Its affordable first and foremost. But the best part has been the customer experience (care) from day one. Like any app, it takes time to unlock the best parts of it. So being that its affordable, the price point can justify taking longer to get it fine tuned. Immediately I knew this was the subscription service I would build my business around. I previously tried 3/4 others. PayWhirl ticks all the boxes and more. Once we got to the fine tune state, the team was with us every step of the way. I'd give these dudes one million stars if I could. Thanks so much team.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2025

We’re a restaurant and brewery in Temecula, CA, and PayWhirl has been a game changer for managing our Beer Club Membership. As a large restaurant and brewery, I needed a simple, efficient way to handle sign-ups, payments, and member perks—and PayWhirl delivered. It’s made the entire process seamless and hassle-free. Highly recommend for anyone looking to streamline their subscription or membership program!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

PayWhirl has made managing subscriptions and payment plans effortless for my business. I use it for both my herbalism school and monthly herbal boxes, and it integrates seamlessly with my Shopify store. It’s easy to set up, saves me time, and gives my customers a smooth experience. Highly recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2025

Paywhirl makes managing the subscription part of my business work so smoothly. Plus, their customer service is awesome!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

All reviews

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