PayWhirl Subscriptions
PayWhirl Subscriptions: Simplify Recurring Payments
Rating
4.8
feedback
174
chart
#972
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
7%
-
Less than a month
26%
-
Less than a year
43%
-
More than a year
24%
Reviews Summary
PayWhirl is highly praised for its comprehensive features that have led to increased sales for many businesses. Users appreciate the excellent customer service provided by the team, with specific mentions of helpful and responsive support from individuals like Sergey, Lincoln, and Larry. The app is commended for its user-friendly interface, seamless integration with Shopify, and the ability to customize the customer experience for subscriptions. However, there are some negative reviews highlighting issues such as slow customer service response times, backend problems affecting revenue, and occasional subscription options not working correctly. Despite these drawbacks, PayWhirl remains a popular choice for managing subscriptions and payment plans, especially for businesses looking to streamline their membership programs.
Highlights
Review RSS Feed
All reviews
Oct. 4, 2025
PayWhirl really does it all. Not a stone unturned, which gives me more time to focus on my business. Our sales have nearly doubled after we put all of its features into place. I’m grateful for this app and all the people who support it! It’s amazing!
Sept. 5, 2025
Sergey was a tremendous help on chat support. Really liking the app thus far.
Aug. 26, 2025
Great app & Great service. I transitioned from another subscription provider after been recommended PayWhirl and I am so glad I did. The support has been amazing & fast every time I have needed it. Would highly recommend
Aug. 6, 2025
I've had several pleasant experiences with the Paywhirl team and providing support and proper documentation to implement my subscription services. The PayWhirl app itself is pretty simple and straightforward, and I received dedicated support from technician Lincoln in setting up our free trial plan! Excited to continue our subscription journey
July 9, 2025
We don’t recommend this app. We used it for several months and later discovered backend issues that had been costing us revenue — with no clear alerts or way to catch the problem early. When we finally identified the issue, we couldn’t resolve it through the app’s system or support. We were also paying over $100, sometimes even $200 per month, which made the experience even more frustrating. We’ve since switched to Seal Subscriptions, which is not only more affordable but also quickly resolved the issues we were facing. The one bright spot was the customer service — Sergey is extremely friendly and genuinely tries to help. But despite his support, the app just has too many limitations to be sustainable for our business.
Thank you for sharing your feedback. We're sorry to hear about your experience and the frustration it caused. Our team takes pride in delivering reliable performance and a robust set of features, so we're disappointed we couldn't meet your expectations. It's great to hear that Sergey provided friendly and helpful support during your time with us. While we're sorry you decided to move on, your feedback is valuable as we continuously strive to enhance our app and user experience. If you're open to further discussing your experience, we'd appreciate the opportunity to better understand your situation and explore possible solutions. In any case, we wish you continued success with your subscription business.
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