Rating

4.9

feedback

181

Reviews

chart

#389

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    8%
  • Less than a month
    25%
  • Less than a year
    43%
  • More than a year
    23%

Reviews Summary

PayWhirl is highly praised by ecommerce merchants for its exceptional customer service, customizable subscription options, seamless integration with Shopify, and user-friendly interface. Customers appreciate the ability to tailor the customer experience, manage subscriptions effortlessly, and receive quick and helpful support from the PayWhirl team. The app has been described as a game-changer for businesses offering subscription services, with many users recommending it for its affordability and efficiency. However, there are a few instances where customers have faced issues with subscription options not working correctly and have expressed dissatisfaction with the speed of customer service.

Highlights

Exceptional customer service and support
Customizable subscription options
Seamless integration with Shopify
User-friendly interface
Affordability and efficiency

Rating Breakdown

  • 5
    93% (168 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 15, 2025

The best feature about PayWhirl (besides the amazing customer service) is the ability to completely customize the customer experience for their subscriptions. We can accommodate nearly any customer request. Add in the Glow Loyalty rewards app that is associated with PayWhirl and the result is a highly tailored, supportive, engaging customer experience. Would 10/10 recommend.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2025

PayWhirl is by far and away the best subscription service out there for my business. Its affordable first and foremost. But the best part has been the customer experience (care) from day one. Like any app, it takes time to unlock the best parts of it. So being that its affordable, the price point can justify taking longer to get it fine tuned. Immediately I knew this was the subscription service I would build my business around. I previously tried 3/4 others. PayWhirl ticks all the boxes and more. Once we got to the fine tune state, the team was with us every step of the way. I'd give these dudes one million stars if I could. Thanks so much team.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2025

We’re a restaurant and brewery in Temecula, CA, and PayWhirl has been a game changer for managing our Beer Club Membership. As a large restaurant and brewery, I needed a simple, efficient way to handle sign-ups, payments, and member perks—and PayWhirl delivered. It’s made the entire process seamless and hassle-free. Highly recommend for anyone looking to streamline their subscription or membership program!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

PayWhirl has made managing subscriptions and payment plans effortless for my business. I use it for both my herbalism school and monthly herbal boxes, and it integrates seamlessly with my Shopify store. It’s easy to set up, saves me time, and gives my customers a smooth experience. Highly recommend!

Using app

7 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more