PayWhirl Subscriptions
PayWhirl Subscriptions: Simplify Recurring Payments
Rating
4.8
feedback
244
chart
#444
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
12%
-
Less than a year
44%
-
More than a year
38%
Reviews Summary
PayWhirl is highly praised by users for its user-friendly platform, excellent customer support, and customization options. Users appreciate the ease of setting up recurring payments, the responsiveness of the support team, and the ability to customize the app to suit their business needs. The support team, including members like Lincoln, Sergey, and Chris, is highlighted for being helpful, patient, and quick to resolve issues. Additionally, the affordability of PayWhirl compared to other similar apps is mentioned as a positive aspect. However, there is one negative review mentioning a billing issue and lack of contact for a refund.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 18, 2024
After an incredibly challenging attempted transition to a new version of Bold -- the software I was on for the last 6 years), I began looking for a new app for my subscription program focused on training quilters to design their own quilts using a particular piece of software. Without software to manage my billing, I would have needed to shut down my business. AFter my first meeting with PayWhirl, I was cautiously optimistic. I found that PayWhirl has a great display for the product (allowing customers to easily see both regular and prepaid options). It also has all the reporting that I need to manage communications with my customers and delivery of the products. Larry was a dream to work with and did an incredible job of guiding me through the migration from my old software. I was able to transition 400 members effectively in a one week time period. The transition went incredibly well and I am very happy with PayWhirl and the support I have received. My only wish is that I would have found PayWhirl earlier.
Dec. 18, 2024
Paywhirl gives you full control of your subscription model, allowing you to customize your workflow and your customers' experience exactly how you want. We've tried the other subscription apps, but they all had limitations that Paywhirl did not. Plus their support team is very responsive, and they release new features all the time.
Dec. 9, 2024
After 2 years working with them. the subscription options will stop working on your product after a while, you have to remove it and add it again. i already lost 13 subscribers since working with paywhirl. Customer service is the most chilled and certainly not the fastest. I would not recommend
Thank you for your feedback, and we’re sorry to hear about the difficulties you’ve experienced. We understand how frustrating it can be to have your subscription options disappear unexpectedly. This issue sometimes occurs due to theme-related conflicts, and we’d be happy to take a closer look at your store’s setup to ensure things run smoothly going forward. Please feel free to reach out to our support team directly with more details on your current theme and any recent changes made. We’ll review your configuration, troubleshoot the issue, and help guide you through any necessary adjustments. Your satisfaction is important to us, and we’re committed to working with you until the subscription options display correctly again.
Nov. 18, 2024
“PayWhirl has been a game-changer for managing our subscriptions! The platform is incredibly user-friendly, making it easy to set up recurring payments and provide a seamless experience for our customers. Their customer support is responsive and helpful, ensuring everything runs smoothly. Highly recommend PayWhirl for any business offering subscription services!
Nov. 13, 2024
I love using Paywhirl. I am not the most tech savvy person, however Lincoln, Larry and Sergey(and other members of your Paywhirl team) have been AMAZING! I am confident moving forward with my subscriptions because of their help and guidance. Thank you!
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