Rating
4.8
Feedback
181
Reviews
Chart
#849
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the PayWhirl Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the team, ease of use, seamless integration with Shopify, and the ability to customize subscription services. Customers appreciate the hands-on support they receive, especially during migrations and troubleshooting. The app's features like analytics, reminders, and customization options have been praised for enhancing the subscription management experience. However, there are a few mentions of slow customer service response times and backend issues that affected revenue for some users. Overall, PayWhirl is recommended for its affordability, user-friendly interface, and dedicated support team.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 7%
Less than a month 25%
Less than a year 43%
More than a year 26%
All reviews
5 / 5 Share
May 22, 2026

Chris helped me troubleshoot a tech issue which required a lot of back and forth and multiple attempts to solve the problem. He stuck with me each step of the way with prompt responses until it was resolved. I highly recommend!

Store Using app Total reviews Average rating
MotherFLY Over 5 years 1 5.0
5 / 5 Share
May 21, 2026

PayWhirl is 100% the way to go. Chris held my hand through migrating my subscribers from stripe to shopify, not just support, true collaboration. I received white glove level service! 5 stars A+++++++++, PayWhirl is the right choice for your business!

Store Using app Total reviews Average rating
Yellow Nook Studio About 1 month 1 5.0
5 / 5 Share
May 11, 2026

A bit of a learning curve, but once it's set up it works really well. Great analytics for understanding my membership financials.

Store Using app Total reviews Average rating
Brenda Ster 4 months 1 5.0
5 / 5 Share
May 8, 2026

9 years of running my subscription box on another platform...SO nervous about switching.... Paywhirl held our hands through the entire migration and we were able to migrate 100% of our subscribers over!!! Just frustrated at myself for waiting so long to switch over to Paywhirl. So happy we did!

Store Using app Total reviews Average rating
Framed! by Sarah 4 months 1 5.0
4 / 5 Share
April 16, 2026

Store Using app Total reviews Average rating
Creative Comadre 11 months 4 4.8

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