Rating

4.8

feedback

180

Reviews

chart

#1,226

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    7%
  • Less than a month
    25%
  • Less than a year
    42%
  • More than a year
    26%

Reviews Summary

PayWhirl is a highly praised app by ecommerce merchants, with many positive reviews highlighting its seamless integration with Shopify, excellent customer service, and customizable subscription options. Users appreciate the ability to share reminders with subscribers, pause or cancel memberships easily, and the solid API and Klaviyo integration. The app has been described as a game-changer for managing subscriptions, offering full control and customization for businesses. Customer support, particularly from team members like Sergey, Lincoln, and Larry, has been consistently praised for being responsive, helpful, and going above and beyond to assist users. However, there are a few negative reviews mentioning issues with backend problems affecting revenue, slow customer service responses, and occasional glitches at the beginning. Despite these drawbacks, the majority of reviews recommend PayWhirl for its affordability, user-friendly interface, and overall positive experience.

Highlights

Seamless integration with Shopify
Excellent customer service
Customizable subscription options
Affordability
User-friendly interface

Rating Breakdown

  • 5
    92% (166 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (6 ratings)

Reviews with Text

  • 98% (176)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 11, 2026

A bit of a learning curve, but once it's set up it works really well. Great analytics for understanding my membership financials.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2026

9 years of running my subscription box on another platform...SO nervous about switching.... Paywhirl held our hands through the entire migration and we were able to migrate 100% of our subscribers over!!! Just frustrated at myself for waiting so long to switch over to Paywhirl. So happy we did!

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 16, 2026

Using app

11 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 7, 2026

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2026

I enjoy the fact I can share reminders with my subscribers and be able to pause or cancel their memberships with no problems as sometimes customer's may want a sense of the store being able to handle it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

All reviews

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