PayWhirl Subscriptions

I've used PayWhirl for three years and they have constantly worked to improve the app and their service. I'm very happy with the support quality and response time. The app also provides a lot of flexibility for customers. Plus, this is the same company that developed the Glow Loyalty Rewards app, and they have developed a solution that allows customers to use reward coupons on their subscription order.

Excellent customer service and very user-friendly for my customers. I spend so much less time fielding customer service requests because they are able to figure out how to add to their subscription and swap products themselves. Love it!

I have been using PayWhirl for over 3 years (I'm surprised I haven't reviewed it before now) and it really is a superb subscriptions app. They are frequently and consistently adding new features and these are always offered to me via the portal at no extra cost. Above everything, their customer service is extremely responsive and helpful. I received a video recording in response to my latest query which was personalised to me and answered my question quickly and succinctly. This allowed me to easily apply the solution to my store with no further questions. There are few instances where I feel compelled to leave a review, but PayWhirl really deserve their 5 stars from me!

I've been using PayWhirl for over a year now, and I love it. It works perfectly, and tech support is always super fast to respond and helpful whenever I have questions. Highly recommend.

Absolutely 5 Star! Been using this app for 4 years and it just keeps getting better and better. Service is friendly, intelligent and helpful.. I ask LOTS of questions and have never been treated anything other than favourably. The people are Respectful and knowledgeable and speak clearly and the app powerful and flexible.

Great app & customer support!

Since starting PayWhirl, subscriptions have been extremely easy. Easy even for my employees! The best part though is the support when I "think" there is an issue. Very kind, they read the issues, quickly respond and make it easy for our customers. I just wish it worked with our app!

Paywhirl is great. They're team has given us all the support we needed to launch our marketplace on Shopify.

Great Team to work with even with a difficult migration. I've worked with other subscription services like Bold and Recharge and this system seems to be the most straight forward and easy to work with. Its the best subscription integration to shopify I've seen.

I have a tech person who manages my site and we had an issue and my subscription link wasn't working. However, my tech person was out on a family issue and after me trying to fix myself I opened a chat and within an hour the issue was fixed!! Sergey was amazing!!! I had just launched some ads for my subscription so if this wasn't working would have been a disaster. So Thank You to Sergey for your quick response. I appreciate you!!!

I am a complete novice working with a subscription app and we have had a few things that we have needed tweaking since we started four months ago. But, I have to say, their customer service is top notch. I always get a response pretty quickly. Overall, we've been really happy with the app. My only request at this point is for the app or Shopify to restrict bundling items with subscription items.

Paywhirl has been incredibly helpful and responsive when I've had setup questions. The features fit the needs of my business and the support is excellent!

Paywhirl is a great app for people wishing to offer subscriptions and, though not it's intended use, I'm finding it great for allowing customers to pay for high-ticket artwork over longer periods of time via monthly payments then I ship out when all payments have been collected. It's been secure and reliable and incredibly helpful for managing what can otherwise be a big admin burden to manage : ) Their support chats and calls are amazing - great communicators and listeners!

Very versatile, and their support is very helpful.

10/10 Love the support they are a good team! Sergey was so helpful and answered all my questions and helped

Paywhirl is an excellent app. It has all of the features that I need for my subscription box business. The customer service is also top notch. I highly recommend them!

Paywhirl is solid and their customer support is amazing. Good customization and always adding some nice features

I've been using PayWhirl for over a year and absolutely love it. I've tried a bunch of subscription payment apps out there and they are hands down the best that I've seen. Their support is always so quick and responsive.

PayWhirl has been amazing! We initially selected this app because their team was always available and willing to answer questions, and I must say - they did not disappoint! Their team is beyond amazing and quick, and they truly care about all of their customers regardless of how big of a company you are. Sergey from their team is a LEGEND! Sergey has answered every question I have ever had, and helps me understand how to use the app better. The app works very well and we have received good feedback from our customers. The creators of the app are continuing to roll out new improvements, which I really appreciate. We highly recommend PayWhirl!

Simple to use app that has helped keep my customers returning. Customers find updating their subscription easy and PayWhirl have even designed a cancellation flow (which most organisation try pretend don't exist!). My customers love the consistency in their orders, the flexibility available in their plans, and of course the ability to save money. PayWhirl support has been incredibly helpful when needed and are very responsive. Fantastic app. Paid for itself many times over.