All reviews

Rating Breakdown

  • 5
    93% (224 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (7 ratings)
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5 / 5 Share

Dec. 1, 2022

PayWhirl has been amazing! We initially selected this app because their team was always available and willing to answer questions, and I must say - they did not disappoint! Their team is beyond amazing and quick, and they truly care about all of their customers regardless of how big of a company you are. Sergey from their team is a LEGEND! Sergey has answered every question I have ever had, and helps me understand how to use the app better. The app works very well and we have received good feedback from our customers. The creators of the app are continuing to roll out new improvements, which I really appreciate. We highly recommend PayWhirl!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Simple to use app that has helped keep my customers returning. Customers find updating their subscription easy and PayWhirl have even designed a cancellation flow (which most organisation try pretend don't exist!). My customers love the consistency in their orders, the flexibility available in their plans, and of course the ability to save money. PayWhirl support has been incredibly helpful when needed and are very responsive. Fantastic app. Paid for itself many times over.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Paywhirl is an excellent subscription app. Very user-friendly app.. Customer Support is fantastic, easy to contact and they will not leave you not until your issue has been resolved.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

we needed a subscription app for our website. i've tried a few others and either they are way too expensive, or too complicated to set up and manage. this app is priced well, and i can change the plan as we grow. it was also easy for me to set up and modify. i've had a few things i couldn't figure out and tech support has responded to me quickly and addresses my concern/request. overall very happy with performance of this app.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

My site is comprised primarily of consumable items, so the ability to enhance customer experience with a subscription service was a key attribute in my vision for the business from the beginning. PayWhirl offers the features I need to enhance my customer's experience by allowing different discount percentages and timeframes, and the change, pause, or cancel items on any subscription adds confidence for consumer and merchant alike. Most importantly, Sergey from PayWhirl has been immediately available to answer any question, smooth integration wrinkles, and generally be helpful in optimizing PayWhirl.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 25, 2023

Best app to launch a fast subscription program, with a lot of useful features (reportings, etc). But above everything, the customer support team is just gold and super effective. Thank you guys!

Store

mojoe

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2022

PayWhirl have been incredible and I'd recommend them without a doubt! I love that they listen to your suggestions and work to action them, they keep you updated and are so quick at responding to any queries. I left another well known platform to join PayWhirl and have never looked back. The integration process is super easy with so many really helpful features that just keep on improving! Even bringing out new features I never realised I needed. Couldn't be happier!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2022

Paywhirl is awesome and simple for subscriptions. I used the standalone site embedded in a previous website and recently made the swap to Shopify. The team made it really easy to transfer my data from the previous account and have been very responsive every step of the way! Can't recommend Paywhirl enough.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2022

Chose PayWhirl after fully exploring all 3rd party subscription options, and am very pleased. Great app, easy setup & execution, and possibly most importantly, excellent support. Very responsive, really helpful with troubleshooting, theme help and suggestions. Highly recommended.

Store

HI-VIBE

Using app

About 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

May 29, 2022

Paywhirl is a great subscription app, really easy to use and set up and the support is excellent. New features added regularly, and very quick response if any questions

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2022

Sergel goes beyond of whatever you can expect of service. Ive tried more or less 10 subscription apps - most of them slow down your site HEAVILY. So if you care about web vitals, you should def use these.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2022

I don't leave many reviews but the team at PayWhirl 100% deserve it. Ryan and Sergei always reply very quickly to support needs and questions. I've suggested multiple features e.g. retention analytics and they always engage. I was SO happy to see retention stats go live in the dashboard recently. They started off behind BOLD and ReCharge but are adding features at a breathtaking rate. And the value for money as a business owner is exceptional compared to how much people complain about competitors. I can't recommend PayWhirl enough. This is one of, if not THE single highest value-add app in our Shopify stack. If you're looking to implement subscriptions for any of your products, go with PayWhirl, you won't regret it.

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

March 1, 2022

I opened my first online store in 2005. Over the years I have opened several more; and now have a total of 6. Which is to say, I have an enormous amount of experience with online stores - and various platforms, tools, products, services, and apps. And so it is with some authority that I will share with you this opinion about PayWhirl: It is hands down the best subscription product available. Period. I've tried dozens of them, I currently use 3 of them. I will be converting all of them over to PayWhirl immediately. But there's more. (Shopify) App support is notoriously bad. PayWhirl's support is just remarkable. Send an email you get a reply. Ping them via chat (Intercom) in the app, they reply. Need special love? I needed plenty with my current project - and they hopped on a Zoom call with me 3 times! (Shopify, take note! Your support used to be great. Now? Not so much) Even more bonus points for this team for their companion products Upsell and Glow. The integration of the 3 (subs/tagging + sales funnel automations + customer loyalty program) is super tight. I would and could go on; but then someone would probably think that I am someone at PayWhirl's mother :) lol Try it and see for yourself. I'd give them 6 stars if I could.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Paywhirl has amazing customer service, and their development team is super active, keeping pushing out useful new features!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Amazing!!! This app is Amazing. It gives my store a more Professional feel with an attractive minimalist design; that allows for a more positive customized vibe. I was able to re-word my 'Call to Action' phrases the way i wanted them for me it's a Huge Plus. I had an issue with inital setup on the website, however Chris & Ryan were right there within "minutes" to address the issue & Solved It!!! Hats off to the team over @ Paywirl for making such a gr'8 app with new features being rolled out regularly. Best of luck with your journey...

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

A great app! We have been using this for quite some time and have had no issues - customer support is also great.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

We did get excellent help and support from Sergey at PayWhirl. We are blown away by the support and service!!! All Our best! COWASUN

Store

COWASUN

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Excellent customer support. Quick and easy way to add subscriptions to all my products. Very good value.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

We started Using PayWhirl to offer subscription orders to our customers. We noticed that there were some features that were not available and we raised them with customer support, who dealt with them very efficiently. We now have those features available and more features are to be added in the future. Can't fault the service keep up the good work. Dew Products

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

This app is fantastic! It is so easy to use! The best part is the CUSTOMER SERVICE! Chris was so helpful to us getting it all set up. It has definitely raised our sales!

Using app

9 months

Total reviews

1

Average rating

5.0