All reviews

Rating Breakdown

  • 5
    93% (162 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (6 ratings)

Reviews with Text

  • 99% (173)
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5 / 5 Share

May 29, 2022

Paywhirl is a great subscription app, really easy to use and set up and the support is excellent. New features added regularly, and very quick response if any questions

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

I don't leave many reviews but the team at PayWhirl 100% deserve it. Ryan and Sergei always reply very quickly to support needs and questions. I've suggested multiple features e.g. retention analytics and they always engage. I was SO happy to see retention stats go live in the dashboard recently. They started off behind BOLD and ReCharge but are adding features at a breathtaking rate. And the value for money as a business owner is exceptional compared to how much people complain about competitors. I can't recommend PayWhirl enough. This is one of, if not THE single highest value-add app in our Shopify stack. If you're looking to implement subscriptions for any of your products, go with PayWhirl, you won't regret it.

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

March 1, 2022

I opened my first online store in 2005. Over the years I have opened several more; and now have a total of 6. Which is to say, I have an enormous amount of experience with online stores - and various platforms, tools, products, services, and apps. And so it is with some authority that I will share with you this opinion about PayWhirl: It is hands down the best subscription product available. Period. I've tried dozens of them, I currently use 3 of them. I will be converting all of them over to PayWhirl immediately. But there's more. (Shopify) App support is notoriously bad. PayWhirl's support is just remarkable. Send an email you get a reply. Ping them via chat (Intercom) in the app, they reply. Need special love? I needed plenty with my current project - and they hopped on a Zoom call with me 3 times! (Shopify, take note! Your support used to be great. Now? Not so much) Even more bonus points for this team for their companion products Upsell and Glow. The integration of the 3 (subs/tagging + sales funnel automations + customer loyalty program) is super tight. I would and could go on; but then someone would probably think that I am someone at PayWhirl's mother :) lol Try it and see for yourself. I'd give them 6 stars if I could.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Paywhirl has amazing customer service, and their development team is super active, keeping pushing out useful new features!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

A great app! We have been using this for quite some time and have had no issues - customer support is also great.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

We started Using PayWhirl to offer subscription orders to our customers. We noticed that there were some features that were not available and we raised them with customer support, who dealt with them very efficiently. We now have those features available and more features are to be added in the future. Can't fault the service keep up the good work. Dew Products

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

This app is fantastic! It is so easy to use! The best part is the CUSTOMER SERVICE! Chris was so helpful to us getting it all set up. It has definitely raised our sales!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

The best thing about this app is the customer service. They are super quick but also they are willing to help you with everything you need.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

We were looking for a simple, yet robust subscription app for our fast growing magazine and membership site! PayWhirl made it so easy to get setup. I was hung up on a couple settings, but with a ton of patience and clear direction - Sergey helped me in a jiffy. I really wish we had switched over to PayWhirl sooner, our subscriptions, and auto-renewals are so streamlined now. We're even able to migrate our current subscribers from our old Wordpress site so everyone is now in one place. 5 stars for PayWhirl. You won't regret this app, and the customer service is responsive and there to help you get the app going so you can concentrate on your growing your subscription business!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

Excellent customer support, and a great feature-rich app that's easy to use. Definitely recommended!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2021

Cant lie i was anxious to allow access to my stores coding, but none the less im SOO happy i did. This little coding task was a tremendous curve for me & so i reached out to Paywirl for help. The team was very transparent, speedy, communicated the process from start - finish (took them 2 minutes) then i closed there admin account on my store. ALL IS SAFE, NOW i have the coding working!! Any anxious small business owners worry no-more, reach out to this team. OH they also did it for free, my subscription is on the "free plan" so they provided a coder, the service FREE! So Happy!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2021

I use this App to manage my monthly subscription program. It has really empowered me to grow my monthly box and to keep my customers happy with easy tech! I recommend this App to all people that ask about who to use! Paywhirl of course!!!! Plus they are super helpful and kind!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2021

The app is intuitive and easy to use, but what's best is their customer support team. Always there to help you. Would recommend

Store

Natulim

Using app

4 months

Total reviews

21

Average rating

5.0

5 / 5 Share

May 7, 2021

Great app and great team. They are constantly updating the app with users suggestions. I have reached out to the team a few times and they have always responded quickly to answer my questions.

Store

Snap It

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2021

Building and managing a subscriber community takes a lot of organization and marketing effort. Using the PayWhirl app we grew our first 400 subscribers within a few months; managing groups has been our biggest task but PayWhirl is always releasing new features to make this easier. Direct customer support within the app is amongst the best on the Shopify platform.

Store

LA MANO

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

Love the new dashboard, especially the calendar feature to see when subscriptions are coming through. Excellent app and amazing customer service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2021

Loving this app so far. Had a theme/display issue and reached out their support who fixed it in like literally 90 seconds or something crazy fast. Super appreciate it!! Cheers and thanks for the awesome app!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 8, 2021

Very easy to install, just read the instructions. haven't started selling subscriptions yet, but I set it up to get ready for when I launch. Thank you

Store

Vagesty

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2021

This is my first ever app review in my 4 years of using all different types of applications. Paywhirl has earned it by providing the best customer support I've ever experienced! Sergey helped to get everything installed correctly on my theme in minutes (if not seconds), plus added it (per my request) to the "Featured Product" section of my homepage. Later, I experienced a glitch/bug with the sale prices of my other products in the same collection as my subscription product. Sergey again responded immediately with the cause of the bug and multiple work around solutions to remedy the issue until the bug is fixed. Sergey also used Loom to share screen recording videos he made, showing exactly what was going on with my store's theme. It's was amazing!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

Great customer service and super easy to set up! Looking forward to when the app will be launching their payment plan feature but am happy that you can manually integrate that into peoples subscriptions after their first order! Very pleased.

Using app

23 days

Total reviews

4

Average rating

5.0