All reviews

Rating Breakdown

  • 5
    93% (162 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (6 ratings)

Reviews with Text

  • 99% (173)
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5 / 5 Share

Dec. 5, 2020

I love this app. It installed easily, and the customer service is extraordinary. Thank you PayWhirl!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

I'm using Paywhirl to set up subscription packages for my baking business, and it was really easy to work with. I had everything set up exactly how I needed in within an hour. I had one question for support, and they were very quick to get back to me with good answers. It's also priced perfectly for my start-up. Highly recommend this app.

Using app

2 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

I signed up to test the beta version of PayWhirl to offer a recurring donations option on my website. The app is the easiest to set up compared to the other options out there. However there was a more limited functionality. The support team was helpful for getting this worked out.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2020

PayWhirl is much better than the other app that we were using. The team was very prompt and helpful getting us up and running. Big shoutout to Ryan for being awesome!

Using app

About 22 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 24, 2020

I used this app to add Beer Subscription Boxes to my brewery's webstore with weekly, bi-weekly, and monthly subscription options. I was able to set-up and integrate the app into the store by myself, with the help of their installation guide, very easily. I had one problem with a link on the subscriptions dashboard not appearing properly. After messaging on the app's chat function, someone addressed and fixed the issue in a matter of hours. I was surprised because I run a purchased theme that is not in the list of themes the app expressly supports and expected to be directed to a "shopify expert". The integration looks very slick from a customer's view point and the back end is very intuitive. The only function I would add, is to give the subscriber the option of choosing the start date of their subscription. For example, if someone purchases a subscription for someone else as a Christmas gift in November, an option to post-date the first order until December 20th would be helpful.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2020

Tech support is awesome I love the fact they include pictures of your site along with instructions.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

I had tried a couple of subscription apps, but they were a bit clunky in terms of how they interfaced with my store and the checkout process. This one integrates really seamlessly. It's also simple to set up, and when I did have questions, PayWhirl's support was quick and helpful.

Using app

6 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 17, 2020

I am so excited to use this app and the customer service is fantastic! Most of the automatic snippet installs worked with my theme, but two didn't (due to my theme not the app), so I contacted customer service, heard from them in less than 12 hours and they had it fixed for me for free within a short time.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2020

I use this app to add a 'subscribe and save 10%' check-out-option to my online shop. The team support was amazing in doing all the work and testing the function on one product! I can really recommend this app and the valuable support behind it! 5 stars plus!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

Just the subscription app I've been looking for -- and I've tried a few! Installation is straightforward and the customer service/support from Ryan has been A plus.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

After waiting patiently for many years, finally, a perfect native recurring subscription solution has arrived for Shopify! With some tweaks, it was even possible to use it with our custom add to cart functions. Absolutely amazing, thank you guys for being so quick to release this!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

I reached out to PayWhirl for assistance to set up. Their response time was immediate, and the tech support I got (from Ryan) was amazing. I typically do not write reviews, but I wanted to share how much I appreciated their support and professionalism.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2022

Using this app for some time now and I'm in love with the customer service. It's really exceptional. "PayWhirl" is a small team and they are working around the clock to accommodate customers' needs. Asked them to make some custom changes, and they did it very quickly, answered all the questions, and made sure that I'm happy with how everything works. It's a very responsive team, so even IF you may experience some issues you can rest assured that you won't be left on your own.

Using app

Over 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

Nov. 11, 2020

We're adding a subscription service option to our store and PayWhirl has been amazing! Setup was a snap, very intuitive and their customer support is phenomenal! We tried another app and struggled with it. Thanks PayWhirl!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2020

Easy to use and support was eager to help and fast responding to questions. Like the simplicity and integration to the native shopify store.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

The timing of this app was absolutely perfect. Upon seeing the promos, I immediately looked into it and added it to a product in my store. The details were pretty clear on set-up, but needed some guidance. Ryan was superb in providing guidance on the front-end and supporting the set-up and making sure everything was set-up as anticipated. Highly recommend adding this app to store. Essentialgifting

Using app

5 days

Total reviews

27

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

We are working on adding a subscription service, and Paywhirl support was quick and responsive. Thanks for the help!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

Wish I found this app earlier in my search... Super helpful and patient customer service folx... I look forward to upgrading when my business is booming...

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 5, 2020

I added PayWhirl to add subscriptions to my store. Wasn't sure what to expect as it was new to the app store but it has far exceeded my expectations already. I had a good idea of the settings I was looking for in a subscriptions app and they had it all and more! Big thanks to Chris and Larry for the support when I ran into a hiccup during instal. FYI Setup was incredibly easy and step-by-step instructions were included, I just needed a little hand holding because I have no idea what I'm doing when it comes to code.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Absolutely LOVE this app. So easy to use and the support is outstanding. I have been waiting for an app this good for my subscriptions and am excited to see the new upcoming features as well. WELL DONE, Great Job Paywhirl!! Five Stars!!

Using app

About 5 hours

Total reviews

3

Average rating

5.0