All reviews

Rating Breakdown

  • 5
    93% (224 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (7 ratings)
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5 / 5 Share

Jan. 13, 2021

We had tried everything (and a bunch of different apps) to get a smooth solution for our subscriptions but nothing worked as promised. And then PayWhirl happened! We also needed help with installing the snippet, and Sergey at PayWhirl helped us in a blink of an eye. Thank you, PayWhirl!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

This application is very useful for a free application. Plus, the customer service is very quick and helped me a lot! Thank you Sergey

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Great new app for adding one-time or subscription service. Customer service was great and helped install (Sergey was awesome!). Highly recommend to businesses who are looking for an affordable option to helping customers get their products!

Using app

About 3 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 12, 2021

Sergey was the best, I had a problem with the list/sales price not displaying accurately after install, I reached out and it was resolved within 30 minutes. now customers won't be confused and sales will continue to go smoothly. Very responsive, now I am going to try another one of their products, just because this was such a pleasant experience. Thanks again Sergey

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Customer service were really great they helped set up the app on my theme and got it working perfectly, they were quick to respond to my request and I would recommend using the app.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

Amazing app. I've used other subscription apps that are far too complex and have poor delayed support. These guys have nailed it, it does exactly what I want it to do and the support is absolutely brilliant. Thanks guys.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

The team was incredibly responsive, and helped me implement the app even on a theme they didn't yet have support for! Really impressed. Great customer service and response times.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

Excelent service! it would be better if it stayed fee and only charging for transaction because this is a side option I have in my new online store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

excellent app. good for reccuring payments ( automatically). support is amazing aswell. thanks guys this was needed.

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

So far so good! Installation with the "Prestige" theme was a little tricky, but they were quick to help and everything is working perfectly. Thank you guys!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Awesome customer service, I needed some help integrating it into my store and they did everything for me and more!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Amazing customer support! I can't code for sh*t, but they totally did it for me in like 5 minutes. I haven't run through the whole process quite yet, but it really looks promising!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Superb customer support for an intuitive app. Not given it a full run out yet but seems to provide exactly what I need and is professionally built.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

Great customer service! I initially tried to use BOLD subscriptions but had issues with their support. PayWhirl does exactly what I need and their customer service is awesome! Would reccommend this app! Thanks guys!

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

I just installed the app; the setup experience was great, as simple as it is. I needed some support to install some snippet code; my template is one of the new ones. Prompt professional and took care of everything. I love the way it navigates and has already received some positive feedback from my customers. Nice to get a prompt response and results, great it integrates with the Shopify payment gate.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

Just installed the app – great customer service! Seems to work well and be thoughtfully put together.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

So far so good! Easy to install and it looks great once installed. There was a few things a bit more technial, but the support team did a great job helping me out.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

I needed a quick alternative to reCharge and this was SO easy to install and manage. I should have gone with these guys first!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

I switched to PayWhirl for subscription billing. I'm so-so with tech stuff, but was able to follow the directions pretty easily (thank goodness!) and get my subscriptions moved from Paypal to Shopify (through the PayWhirl App). When I did get stuck, I was very happy with the customer service I received. They did a great job creating quick videos to help me get UN-stuck and moving again! Excited to have my subscriptions available in Shopify. Thanks PayWhirl!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

The customer service is simply amazing! I recently switched over to PayWhirl from Bold and needed some help getting rid of the old Bold app. Not only did the PayWhirl team remove it, but they also made sure that I had everything properly integrated on the PayWhirl side - on New Years Eve! I'm blown away. And I love the look of the subscriptions! Highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0