VERSACART review for Cahoot Fulfillment

Nov. 20, 2022

I filled out Cahoot’s contact form and promptly received a response from Garima. After discussing the basics of my business and the 3PL solutions I was looking for, she set up a call with Manish of Cahoot’s Solutions team. Manish understood the fulfillment challenges I was grappling with and empathized with the frustrations of dealing with inconsistent and sometimes lacking seller support. It felt like I was having a conversation with an old friend who gets what I was going through. Manish answered my questions and made some recommendations then created a customized fulfillment solution to get me on the right track. While the onboarding process was relatively simple and easy, implementation had its own set of unique challenges. This is where the Cahoot team shone the brightest. For every issue that came up, Jeremy and Rob were there to promptly resolve it, ensuring that we went live on schedule without glitches or bugs. The amazing Cahoot software is an easy-to-navigate command center that provides full visibility of orders, inventory, and products in a clean, uncluttered interface. To date, the Cahoot fulfillment team continues to work with me on finetuning and optimizing the process. The Cahoot support is prompt and personal, not monolithic and apathetic as some large companies tend to be. Cahoot is not only a great 3PL provider but also a strategic partner that goes above and beyond for its clients. They are a 5-star team of people who make it their business to care about yours.