Discounteo
Reward your email subscribers with unique discount codes
Rating
4.8
feedback
65
chart
#2,413
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
29%
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Less than a year
29%
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More than a year
40%
Reviews Summary
The Shopify App has received mostly positive reviews from users. Customers appreciate the app's functionality in creating discounts and generating unique codes for subscribers. The customer service provided by the support team, particularly by individuals like Dominik and Lukasz, has been highlighted as exceptional and responsive. Users have mentioned that the app integrates well with email marketing platforms like Mailchimp, making it easy to automate discount code distribution. However, there have been a few instances where the app did not generate codes for customers, leading to manual intervention and potential missed sales opportunities. Some users also mentioned delays in support responses for resolving technical issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 16, 2025
I was having an issue with spam customers generating bogus discount codes that would never be used. Obviously I don't want to pay for those so I reached out to support for a solution. Not only did they offer more than one, but Dominik was so patient with my questions to help me get to a final resolution. He even offered to not charge me for the first month while we figured everything out. Good customer service like this is hard to come by. Thank you again!
Aug. 21, 2024
Great app for creating discounts. It's highly customizable and perfectly suited my needs. The customer support was outstanding, thank you very much.
Feb. 18, 2024
"60% of the time, it works every time." Every once in a while it randomly does not generate a code for a customer, then they see no code in the automated email I send them, they email me, and I have to take time out of my day to manually generate a code for them. And that's just the customers that DO email me back. I have no idea how many sales I'm missing out on because it doesn't generate the code, but the customer doesn't bother emailing me. Support said they'd investigate it and get back to me, but it's been almost a week and still no resolution.
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