Discounteo
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Fantasic app and stellar support. Discounteo is, in my opinion, an essential app for any online store. It offers many features, all of which are extremely useful. Its great stability and outstanding support make Discounteo a must-have. Highly recommended.
I was having an issue with spam customers generating bogus discount codes that would never be used. Obviously I don't want to pay for those so I reached out to support for a solution. Not only did they offer more than one, but Dominik was so patient with my questions to help me get to a final resolution. He even offered to not charge me for the first month while we figured everything out. Good customer service like this is hard to come by. Thank you again!
Great app for creating discounts. It's highly customizable and perfectly suited my needs. The customer support was outstanding, thank you very much.
"60% of the time, it works every time." Every once in a while it randomly does not generate a code for a customer, then they see no code in the automated email I send them, they email me, and I have to take time out of my day to manually generate a code for them. And that's just the customers that DO email me back. I have no idea how many sales I'm missing out on because it doesn't generate the code, but the customer doesn't bother emailing me. Support said they'd investigate it and get back to me, but it's been almost a week and still no resolution.
It works!! Excelent client attention
It was quick to solve the issues I had. Mr. Dominik even investigated the compability with another application. He was awesome.
It's great. I needed some help and Lukasz got back to me right away. It's working perfectly with MailerLite.
Great idea, except it doesn't work. Received many customer complaints. ................................. EDIT: and no response from their customer service despite the note from them below.
I'm sorry that you had a bad experience with our app. Please send some details of the customer complaints to [email protected]. We'll do our best to solve the issue. EDIT: There must be a problem with the email exchange. We haven't received any message from you. We even sent an email to the store owner ([email protected]) yesterday, almost immediately after receiving the review, but also haven't got any response. I've just tested that our support email works fine. How can we reach you via a different channel? You can also reach us via messenger on https://www.facebook.com/solvenium/. We really want to resolve the the issue.
This is a fantastic service so far. Very easy to set up and codes work great. I watched a video early on that said I should use these guys and then after about 3 hours trying other ways i went with them and wondered why i wasted so much time. Working well in conjunction with our mailchimp account.
This team has created a great value/help, they offer it very inexpensively and are very responsive if there's any question or concern. Definitely recommend it to everyone in need of such service as they provide!
Works very well, immediate, no issues so far. Does exactly what we needed, thanks ! Pricing is very fair too.
We're glad to hear that you like our app. Thank you so much for the review!
I needed an app to add a notification button to my sold-out products. Initially, the button was displayed on the left side of the screen - I wanted mine inline with the other buttons. I reached out and they fixed it for me no problem! The button looks great, works great, and was really simple to set up. I recommend!
The app is amazing and neatly slots into whatever emailing list system you use. I've had extensive correspondence with the developer when troubleshooting and have had queries answered extremely fast. This is basically just a really sound app with a solid team behind it, I would highly recommend
Thank you so much for your glowing review! We're honoured that our app plays a role in spreading impactful books.
The developer jumped in to solve a confusion right away, which is really all you can ask for. One aspect is a bit frustrating at first but, again, it made a big difference in the way the developer solved the problem. Thank you.
I'm very sorry for the bad experience. It happened because you also installed the Mailchimp app at the same time which started synchronizing your old customers. Our app creates a discount code for every subscriber added to your audience. It's technically not possible to distinguish whether an added subscriber is truly new or comes from a sync of an existing database. We won't charge you for the unwanted codes. Our billing script already detects such situations. We're also always open to refunds.
Absolutely perfect app. Finally, unique codes for customers via Orderly. Amazing work. Customer support was super helpful.
Thank you very much for your kind words!
Excellent app - works well and I received amazing, solutions focussed and quick support from the team when I had a minor issue. Thank you!
Really easy to use and effective! Couldn't have hope for something better. The free tier is great for those starting out. Thanks Personal Discount!
Thank you so much for your review! We're happy to help businesses that are taking off, especially the ones like yours that improve quality of life.
Works perfectly just as it's meant to! Shopify had a weird glitch initially which stopped us from being able to use this app properly (nothing to do with the app, 100% a Shopify problem) and the app developer went out of his way to help us fix it (even though he was on holiday and does all of the support himself!) really happy and can highly recommend this app to anyone looking to automate a discount program.
exactly what I was looking for :) minimal but effective, thank you very much! 5 stars 5 stars 5 stars 5 stars
Thank you for your review! 🤗
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