Discounteo
The reviews for this Shopify app are overwhelmingly positive, with users praising its functionality and the exceptional customer support provided by the team. Many users highlighted the ease of use and effectiveness of the app in generating discount codes and integrating with email marketing platforms like Mailchimp. The support team, particularly individuals like Lukasz and Dominik, received high praise for their responsiveness and willingness to go above and beyond to help users resolve any issues. However, there were a few negative reviews mentioning occasional glitches in code generation and delays in support response times.
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Doesnt work at all
I'm sorry the app didn't work as you expected. On our end it looks like the app did successfully generate 3 discount codes in your store. Could you please email us at [email protected] with more details? I'd really like to understand what went wrong and fix it for you.
Fantasic app and stellar support. Discounteo is, in my opinion, an essential app for any online store. It offers many features, all of which are extremely useful. Its great stability and outstanding support make Discounteo a must-have. Highly recommended.
I was having an issue with spam customers generating bogus discount codes that would never be used. Obviously I don't want to pay for those so I reached out to support for a solution. Not only did they offer more than one, but Dominik was so patient with my questions to help me get to a final resolution. He even offered to not charge me for the first month while we figured everything out. Good customer service like this is hard to come by. Thank you again!
Great app for creating discounts. It's highly customizable and perfectly suited my needs. The customer support was outstanding, thank you very much.
"60% of the time, it works every time." Every once in a while it randomly does not generate a code for a customer, then they see no code in the automated email I send them, they email me, and I have to take time out of my day to manually generate a code for them. And that's just the customers that DO email me back. I have no idea how many sales I'm missing out on because it doesn't generate the code, but the customer doesn't bother emailing me. Support said they'd investigate it and get back to me, but it's been almost a week and still no resolution.
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