Wholesale Hero B2B Pricing
The reviews for the Shopify App are a mix of positive and negative feedback. Many users appreciate the app's functionality for wholesale and B2B pricing, as well as the responsive customer support provided by team members like Hemadri and Mayank. Users find the app useful for setting specific price reductions, managing different customer segments, and improving revenue streams. However, there are concerns about the app causing issues on websites, such as duplicating discounts, affecting product pages, and interfering with the original site design. Some users also mention problems with the free plan and unreliable performance, despite efforts from the support team to address issues.
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I am so satisfied with the high tech implementations with the app, with understanding from Hemadri and the devlopment team behind, they have done a really good job. Combining the two apps Table Press Size cart with new ordering function in an advanced table set-up and the Wholesale B2B app with price depending on my setting to each specific customer down to variant level. This is as close as you can get to a Shopify Plus account. For further development to reach my ideas and needs the team have already offered a two step specification and description of the new functions. I am looking forward to the future implementations with a well communicating Hemadri and team. Keep up the good work!
Great application!! Just what I needed to market effectively to both B2C and B2B customers. Can even set a few different offers to cater to family/friends, retailers, wholesalers, etc. Totally worth the pro fee as it reduces a lot of manual oversight. Would highly recommend to anyone trying to maximize their revenue with different branches of customers.
Thank you so much for your amazing review! 😊 We’re thrilled to hear that the app is helping you effectively manage both B2C and B2B customers while creating different offers for various customer groups like retailers, wholesalers, family, and friends. It’s especially great to know that the app is saving you time and reducing manual work, that’s exactly what we aim to achieve for our merchants. We truly appreciate your recommendation and support. If you ever need any assistance or custom setup help, our team is always here for you. 🚀
Stay away from this app. It duplicated one of my discounts at checkout. We lost $2,000 from one sale. They can't even figure out what went wrong. The problem was there on their app, nothing to do with my site.
We’re really sorry to hear about your experience and truly understand how frustrating this must have been. We take this matter very seriously, and our team has thoroughly investigated the issue. The problem has now been resolved, and we’ve ensured that everything is working correctly moving forward. We sincerely apologize for the inconvenience caused and appreciate you bringing this to our attention. Your feedback helps us improve and prevent such issues in the future. If there’s anything further we can assist you with, please don’t hesitate to reach out—we’re always here to help.
Brilliant app and the help is always there to help I wanted a app to give a specific price reduction and this one was the msot easy and simple to use and manage
Thank you for the fantastic review! We're so glad to hear that you found the app easy to use and perfect for your specific pricing needs. It's great to know our support team has been helpful whenever you needed assistance. We're always here if you need anything else!
Good at explaining and patient, Mayank!
Thanks so much for your feedback! We're thrilled to hear that Mayank was patient and clear in his explanations. If you need any more help, just let us know!
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