Wholesale Hero B2B Pricing
D2C B2B app for Shopify: Wholesale Pricing & volume discount
Rating
4.1
feedback
38
chart
#3,037
All reviews
Rating Breakdown
Review RSS Feed
Sept. 9, 2024
This is an amazing app - it is meeting all my requirements for doing wholesale.
Aug. 7, 2024
The app has a good range of functions at a fair price/performance ratio. We sell cosmetic products to end consumers and offer B2B access for registered beauty salons, which can buy from us in the protected area. To be honest, I had already thought about removing the app because fonts were being loaded from Google and a CSS file was manipulating my design without me being able to influence it. Customer support put me off for a long time and didn't offer a solution. But why am I giving this a 5-star rating? A few days ago, I was contacted by support, I pointed out my dissatisfaction and the old case again and this time they took very good care of it and solved the problems for me as well as for all other customers. So in conclusion, my recommendation.
Thank you for your detailed and honest feedback! We're glad to hear that you're satisfied with the range of functions and pricing of the app. We sincerely apologize for the initial frustrations you experienced with the font and CSS issues. Your concerns were valid, and we're happy our support team was able to address and resolve them for you and others. Your rating means a lot to us, and we're committed to ensuring that your experience remains positive moving forward. Thank you for your recommendation, and please don't hesitate to reach out if you need further assistance!
July 28, 2024
This is the app. Great customer service. Super fast, super helpful!!
Thank you for your fantastic review! We're thrilled to hear that you think our app is great and that our customer service team was super fast and helpful. If you need any further assistance, please don't hesitate to reach out. We appreciate your support!
July 10, 2024
App looks good, just started testing though. Customer Service on the other hand was awesome! Helped me get started straight away.
Thank you for your feedback! We're glad to hear that you think the app looks good and that our customer service was awesome. We're here to help you every step of the way, so if you have any questions or need further assistance as you continue testing, please don't hesitate to reach out!
June 12, 2024
nice but the ad from some crypto stuff on the register page is a thing that i cant find nice. so i think a good b2b dealer is not work with this
We do not run or are tied up for showing any adds in our app nore on your website. So It can be some related to your browser stored cookies or are populated based on previous searches. But to be sure it's not from our app. Also, We are happy to review and setup up the app for your store if that was the only concern you had for uninstalling our app. Here is the meeting link: https://calendly.com/manoj-prajapati/30min
June 11, 2024
Free plan is useless.
Hello there, ➝ Thank you for your feedback. We’re sorry to hear that you found the free plan unsatisfactory. ➝ Could you please provide more details about the issues you encountered? ➝ Our app’s free plan is intended for use by Shopify partner stores with full access to all features. For stores on a paid Shopify plan, we offer a 14-day free trial to explore the app’s capabilities.
May 31, 2024
Very good application, and very complete in its operation and easy to use.
Thank you for your positive feedback! We're thrilled to hear that you find our application very good, complete in its operation, and easy to use. If you have any questions or need further assistance, feel free to reach out. We're here to help!
May 28, 2024
We just downloaded and installed the Wholesale B2B and D2C pricing app for our shopify store. We had some questions on how to achieve a few things. We had a short call with Hemadri who explained things adequately and sorted out our issues quickly. Thanks Hemadri!
Thank you for your review! We're delighted to hear that Hemadri was able to assist you with your questions and resolve your issues quickly. We're glad you're enjoying the Wholesale B2B and D2C pricing app for your Shopify store. Thanks for choosing our app!
May 1, 2024
The user interface is clean and functional, though it could benefit from some enhancements to make navigation even more intuitive.
Thank you for your valuable feedback! We're glad to hear that you find the user interface clean and functional. Your input is valuable to us as we continue to make improvements.
March 19, 2024
Great app and does exactly what I needed. Support team is very responsive and helpful!
We're delighted to hear that our app met your needs perfectly! Thank you for your kind words about our support team's responsiveness and helpfulness. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Feb. 21, 2024
Amzing app, with a wonderfull support, highly recommended
Thank you very much for the review!
Dec. 5, 2023
Embed app in 2.0 theme Craft (Shopify Freebie) and does not show up on store front. Dashboard shows sales in Ruppes not USD.
Hello there, I would like to express my sincere apologies for any inconvenience this may have caused. We value your feedback immensely, and our team is eager to assist in resolving these issues promptly. I have sent you an email regarding further discussion so please reply to us for the investigation.
Nov. 28, 2023
Just the app I am looking for! The interface is intuitive and the features are incredibly useful to our store. The support team is responsive and helpful. A big thank you to Hemadri for guiding us through! Highly recommend this app
Thrilled to hear you found our app perfect! Thanks for highlighting the intuitive interface, useful features, and the support from Hemadri. We appreciate your recommendation!
Jan. 24, 2024
24/01/2024. This app has been a rollercoaster of ups and downs. When I first downloaded the app in Autumn 2023, it did not work for an extended period of time whilst I was paying for it. Customer service was initially poor until my complaint got through to Hemadri, who has been excellent throughout. Hemadri has been responsive, kind and quick to try and get the issues resolved. However, there are a lot of issues. I have lost count the number of times the app has not worked. I need custom pricing for each of my customers for the same product. This custom pricing often fails to apply once the customer gets through to checkout. I had an issue last week which was initially said to be working fine before it was resolved and then this week, I had the same checkout issues but on mobile IOS, which caused further issues. The app is unfortunately not reliable at this point of time and I would not rely on the product if you will be having large numbers of customer orders. Although, I do believe the app will eventually be reliable, they do attend to the issues and make an effort to resolve them, despite there being endless issues. For the time being, I will continue to use this app in hopes that it will function better as the customer service from Hemadri has been fantastic. When the app works it is a great addition to the website and really does help with businesses in the B2B market.
Thank you for updating to 5 stars! We're glad Hemadri and our team could resolve all app issues promptly. Your reimbursement and assurance of quick resolution for any future issues mean a lot. We appreciate your trust!
Sept. 6, 2023
First, I am not a big fan of shopify, somehow they have done great in Marketing and now charge huge amounts to have a website. I am hoping there "backend" in terms of acquiring more customers is much better. With that I was looking for an inexpensive option for dynamic pricing and table for my website. Wholesale Hero was the best, I have tried 5 before I went with them. There support is GREAT!, they made all changes that were asked. Any issues that came up was resolved within 24 hours. And the price is VERY REASONABLE. Thank you Wholesale hero, much appreciated!
Thank you 🙏🏻👏🏻, Nizar for your wonderful review. 🙇🏼♂️🥰 ➝ We are so happy to hear that you chose Wholesale Hero as your dynamic pricing and table app for your website. 😊😎 ➝ We are glad that you found our support to be great, our changes to be quick, and our price to be very reasonable. 😎🚀 ➝ We appreciate your feedback and your loyalty. We hope you continue to enjoy using Wholesale Hero and growing your business. 🙌🏻🎊
April 29, 2023
Why cant i MULTI ITEM edit ?? I need to be able to select a collection or multiple items at once and change all the prices
Hey Michael, I am sorry to say that the feature you're asking for isn't available in the app. But still, I am happy to see your honesty in the review and I appreciate that very much. We'll notify you in the future if work on this feature and include in the app.
July 6, 2022
I had something special request about my Theme and with their help, after two days my problem was finally solved, thank you again for your professional help, we will continue to use your product, very simple and easy to use for wholesale customer.
Thank you so much for your feedback!! We are so grateful for your words...
Dec. 24, 2021
App is working as described! Also the programmer was helpful with his app and generally helpful. Use his app.
Thank you so much for your review! The support team is always there to help you with your queries...
Oct. 22, 2021
'' The app is not working properly, there are errors and the support team is not responding, sorry but it is a very bad support team ''
→ Hey there! Sorry to hear about this and I am sorry for the inconvenience of the bad experience you had with the app. → I checked for the email you sent us and our support agent has replied to it on the same day within 3 hours after receiving your email. https://prnt.sc/1x470ox → So can you please let me know where our support failed to serve you? So please don't blame our support service as my screenshot proof that we replied to you quickly. → Please send me your query for the app at the below email address and explain to me the issues you're facing in the app. I'll be there for you! [email protected]
Sept. 29, 2021
App is perfect for our needs. Which is basically allowing our wholesale buyers to login and get their own pricing we have given them and checkout. App add some initial issues however the team fixed it as quick as they can via online chat.
Thank you very much for your valuable review...❤️Support team is always available to help you with your queries🙌🏻