Rating

4.9

feedback

79

Reviews

chart

#1,226

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    10%
  • Less than a month
    27%
  • Less than a year
    35%
  • More than a year
    15%

Reviews Summary

The reviews for the Personizely app are overwhelmingly positive, highlighting its ease of use, versatility, and excellent customer support. Users appreciate the app's ability to personalize their websites, create customized popups, and conduct A/B testing for conversion rate optimization. The customer service team, particularly mentioned individuals like Silvano and Sergiu, is praised for being responsive, knowledgeable, and helpful in resolving issues and providing guidance. Some users have been using the app for years and continue to find it valuable for their e-commerce businesses. However, a few users mentioned that the pricing could be more competitive.

Highlights

Ease of use and versatility
Excellent customer support
Personalization and customization features
Long-term value for users
Slight concerns about pricing

Rating Breakdown

  • 5
    96% (76 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (78)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 29, 2025

I love the app. Very helpful to animate and personalize my website. Staff is helping to and very reactive. thank you

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2025

Silvano helped a lot! He really took the time to help me fix the problems and was very clear in his communication.

Store

FEST

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Very well working app, been using many years already! Superior customer service, always replying fast and solving the issues / doing the work for me.

Store

Vaistoa

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2025

We’ve tested several tools, but this one stands out as the best CRO app we’ve used. The popups are incredibly easy to customize, and the built-in A/B testing features helped us quickly identify what converts best. On top of that, the support team is fast, knowledgeable, and always ready to help. Highly recommend it to anyone serious about conversion rate optimization.

Using app

6 months

Total reviews

17

Average rating

5.0

5 / 5 Share

April 13, 2025

Easily the best A/B testing app on the Shopify App Store. It has all the features other apps offer, but it’s more affordable, more stable, and significantly easier to use. Plus, the customer support team is top-notch.

Using app

29 days

Total reviews

4

Average rating

3.0

All reviews

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