Pfand ‑ Deposit & Cart Fee for Shopify

Pfand ‑ Deposit & Cart Fee

Percentage or Fixed Fee on Shopify Pfand Deposit App

Rating

3.2

feedback

25

Reviews

chart

#9,015

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    36%
  • Less than a year
    44%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a range of positive and negative feedback. On the positive side, many users appreciate the functionality of the app, especially in adding transaction fees and customizing fees for different scenarios. The customer support, particularly from Niyam, is highlighted as exceptional and responsive, with users praising the quick assistance and customization options provided. Additionally, some users found the app to be a perfect solution to their specific needs, such as calculating credit card processing fees accurately. However, on the negative side, there are complaints about the app not working properly, slow loading times, and issues with the website after installation. Some users faced challenges with getting timely responses from the support team, leading to frustration and dissatisfaction. There are also mentions of billing issues, where users were charged even after uninstalling the app within the trial period, highlighting a lack of clarity and professionalism in handling refunds.

Highlights

Mixed feedback with positive and negative aspects highlighted
App functionality and customization praised
Exceptional customer support, particularly from Niyam
Challenges with app performance, slow loading times, and website issues
Billing problems and lack of clarity in handling refunds

Rating Breakdown

  • 5
    76% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 9, 2024

Leider entspricht diese App nicht meinen Erwartungen. Ich wollte dieses Programm nutzen um eine Pfandgebühr zu meinen Produkten hinzuzufügen. Nur leider ist das noch ziemlich verbuggt. Wenn die Produktmenge im Warenkorb geändert wird, aktualisiert sich die Pfandgebühr nicht. Somit ist dieses Programm nach 3 Stunden rumtüfteln leider nutzlos für mich.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hello Vandmann's, Inh. Marcus, Can you please contact us raising a installation request (free) ,every store has 100's of theme , sometimes its incompatible, but we are there for you, Please mail us at [email protected] , with your store url

1 / 5 Share

April 8, 2024

VERY BAD SERVICE!! the application does not work, I immediately wrote to the technical service and they still have not replied after 4 days! This morning the application is impossible to open. DNS error! Warning! uninstalled immediately!

Using app

4 days

Total reviews

5

Average rating

4.2

1 / 5 Share

April 6, 2024

Die App hat recht gut funktioniert. Jetzt funktioniert sie nicht mehr und die Homepage ist nicht mehr erreichbar...

Using app

11 months

Total reviews

3

Average rating

3.7

3 / 5 Share

April 2, 2024

We are quite happy with the plugin so far for the first couple month. Now a have a problem with the app but the support doesn't answer my requests. Please contact me

Store

hye

Using app

Over 1 year

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 11, 2023

Fantastic little app at a great price. Excellent customer care. I was trying to figure out a way to add a 2.8% fee to certain transactions on my POS only and this works perfectly! I'm impressed, usually I only find frustration in apps.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

All reviews

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