Pfand ‑ Deposit & Cart Fee
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users highlighted the quick responses and willingness of the support team to go above and beyond to solve any issues. The app was commended for its functionality in handling specific tasks like adding fees to transactions and managing complex calculations. However, there were a few negative reviews that mentioned slow loading times, difficulties in communication with the developer, and issues with refunds. Overall, the app seems to be highly recommended for its features and exceptional customer service, with some areas for improvement in terms of technical performance and responsiveness.
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This app works well with what we need it for and if something isn't working the customer service is amazing with quick responses!
I had accidentally deleted my product that made the program run. Niyam was amazing to work with. He never acted like he was frustrated with me. We tried it through chat that didn’t work. So we did a Zoom call and then he was able to log into my system and had it figured out. I could not be more happy A+ ++ Customerservice.
Supportive team and very responsive.
Ganz ehrlich: absoluter Top Support. (Niyam) Ich hatte ein Problem mit der Pfand-Berechnung (wurde nur einmal statt pro Stück berechnet) und der Support hat sich nicht nur schnell gemeldet, sondern mir das Ganze direkt per Gästezugang sauber eingerichtet. Kein Hin und Her, keine Standardantworten – einfach verstanden, wo das Problem liegt, und direkt gelöst. So stellt man sich Support vor. Gerade bei einem Thema wie Pfand in Deutschland, wo es schnell kompliziert wird, ist das Gold wert. Kann die App und vor allem den Support zu 100% weiterempfehlen. Vielen Dank nochmal!
Fantastic and superhelpful support!
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