Pfand ‑ Deposit & Cart Fee for Shopify

Pfand ‑ Deposit & Cart Fee

Percentage or Fixed Fee on Shopify Pfand Deposit App

Rating

3.2

feedback

25

Reviews

chart

#3,625

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    12%
  • Less than a month
    36%
  • Less than a year
    44%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, many users appreciate the functionality of the app in adding fees to transactions and the responsive customer support, particularly mentioning Niyam for providing excellent assistance. Users also highlight the ease of installation and the effectiveness of the app in solving specific issues related to transaction fees. However, on the negative side, there are complaints about the app being buggy, slow loading times, and unresponsive customer support in some cases. Some users faced difficulties with the app not updating fees in the cart or experiencing technical issues on their website after installation. Additionally, there are concerns raised about the developer's professionalism and refund policies, with one user mentioning challenges in getting a refund despite uninstalling the app within the trial period.

Highlights

Mixed feedback with positive and negative aspects highlighted
Functionality in adding fees and responsive customer support
Ease of installation and effectiveness in solving specific issues
Complaints about app being buggy, slow loading times, and unresponsive customer support
Challenges with refund policies and concerns about developer's professionalism

Rating Breakdown

  • 5
    76% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 9, 2024

Leider entspricht diese App nicht meinen Erwartungen. Ich wollte dieses Programm nutzen um eine Pfandgebühr zu meinen Produkten hinzuzufügen. Nur leider ist das noch ziemlich verbuggt. Wenn die Produktmenge im Warenkorb geändert wird, aktualisiert sich die Pfandgebühr nicht. Somit ist dieses Programm nach 3 Stunden rumtüfteln leider nutzlos für mich.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hello Vandmann's, Inh. Marcus, Can you please contact us raising a installation request (free) ,every store has 100's of theme , sometimes its incompatible, but we are there for you, Please mail us at [email protected] , with your store url

1 / 5 Share

April 8, 2024

VERY BAD SERVICE!! the application does not work, I immediately wrote to the technical service and they still have not replied after 4 days! This morning the application is impossible to open. DNS error! Warning! uninstalled immediately!

Using app

4 days

Total reviews

5

Average rating

4.2

1 / 5 Share

April 6, 2024

Die App hat recht gut funktioniert. Jetzt funktioniert sie nicht mehr und die Homepage ist nicht mehr erreichbar...

Using app

11 months

Total reviews

4

Average rating

4.0

3 / 5 Share

April 2, 2024

We are quite happy with the plugin so far for the first couple month. Now a have a problem with the app but the support doesn't answer my requests. Please contact me

Store

hye

Using app

Over 1 year

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 11, 2023

Fantastic little app at a great price. Excellent customer care. I was trying to figure out a way to add a 2.8% fee to certain transactions on my POS only and this works perfectly! I'm impressed, usually I only find frustration in apps.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

All reviews

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