All reviews

Rating Breakdown

  • 5
    76% (19 ratings)
  • 4
    0% (0 ratings)
  • 3
    4% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (5 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 9, 2024

Leider entspricht diese App nicht meinen Erwartungen. Ich wollte dieses Programm nutzen um eine Pfandgebühr zu meinen Produkten hinzuzufügen. Nur leider ist das noch ziemlich verbuggt. Wenn die Produktmenge im Warenkorb geändert wird, aktualisiert sich die Pfandgebühr nicht. Somit ist dieses Programm nach 3 Stunden rumtüfteln leider nutzlos für mich.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hello Vandmann's, Inh. Marcus, Can you please contact us raising a installation request (free) ,every store has 100's of theme , sometimes its incompatible, but we are there for you, Please mail us at [email protected] , with your store url

1 / 5 Share

April 8, 2024

VERY BAD SERVICE!! the application does not work, I immediately wrote to the technical service and they still have not replied after 4 days! This morning the application is impossible to open. DNS error! Warning! uninstalled immediately!

Using app

4 days

Total reviews

5

Average rating

4.2

1 / 5 Share

April 6, 2024

Die App hat recht gut funktioniert. Jetzt funktioniert sie nicht mehr und die Homepage ist nicht mehr erreichbar...

Using app

11 months

Total reviews

3

Average rating

3.7

3 / 5 Share

April 2, 2024

We are quite happy with the plugin so far for the first couple month. Now a have a problem with the app but the support doesn't answer my requests. Please contact me

Store

hye

Using app

Over 1 year

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 11, 2023

Fantastic little app at a great price. Excellent customer care. I was trying to figure out a way to add a 2.8% fee to certain transactions on my POS only and this works perfectly! I'm impressed, usually I only find frustration in apps.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Thank you Niyam for your help with setting up the rates. The app works as expected.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 20, 2023

We hoped this app would help us with adding a transaction fee for credit cards. We had a difficult time getting answers from the app developer, and once they did the answers were not clear. We uninstalled the app after 7 days (which is the trial period) and they still charged us. We contacted them to ask them to reverse the fee, and they refused to do so. We were never able to successfully use the app, and got no value from it. It likely works well for other things, but not what we were trying to do. I do not recommend this app as the developer does not seem to be very professional or care about customer service. The fact that they would not refund us, even though we installed and uninstalled the app within their trial period (Installed on September 15th and uninstalled on September 22). Update: They issued us a refund after saying they wouldn't, only after we left this review and after Shopify Support directly instructed them to do so (because we only used the app during the trial period). Shopify does not manage refunds, it is on the developer to do so. I would have considered changing my review, but then they responded initially to this review by saying "2. The charging is managed by Shopify not us, for god sake don't lie." which is defamatory, and obviously so considering Shopify support confirmed.

Using app

7 days

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback, I'm replying this for future merchants, 1. We have refunded the user back, the proof: https://postimg.cc/B8hNsGgX 2. Please Note : The charging is managed by Shopify, not us. (Please read the privacy policy) 3. The Store has consumed the app straight 7+ days, it was upto us to refund it or not, we decided to refund it, but this is what we get :)

5 / 5 Share

Oct. 3, 2023

We searched for an app that would apply a percentage fee both in our online store and the POS. This app fits our requirements and is not a budget breaker. Thanks to the support team as they were very responsive, helpful and got us up and running quickly.

Using app

7 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 31, 2023

An application with an excessively slow loading time, taking 5 seconds just to update a cart, is entirely unacceptable. The customer support seems to be making light of and evading serious issues. Within just 48 hours of installation, the website is plagued by problems such as reload loops and missing fees, significantly impacting user experience. This has been an extremely unsatisfactory encounter; I strongly advise against giving it a try.

Using app

5 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 14, 2023

Works good. I had run through a glitch but the developer helped me solve it. App 10/10 but support needs to be a little more active for emergencies. Either way this was greatly appreciated.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

Works perfect! First I've got problems with integrating but Niyam was very helpful and gave great support :)

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you, Raf, it was great to understand the issues and resolving it for you!

5 / 5 Share

April 26, 2023

Great app, great support. Hassle free installation in minutes. Saved me tons of time trying to fix it myself. Thanks a lot Niyam!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Thank you Niyam for your super fast support and help to install the german Einwegpfand. I can highly recommend the app and the team of FLYDIZ.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

This app does its job very good! And the support is very great! Looking foward to work with Niyam in the future :)

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

I have researched ad nauseam for an app that could create a specific fee and NOT conflict with my custom-built Delivery Date selection app. I FINALLY FOUND IT! I created a manual fee that calculates 2.7% of the cart total. I named this fee "Credit Card Processing Fee." I followed the detailed instructions for adding this code to my cart page. We are a wholesale website only, so I instructed all of my customers that IF they pay by credit card, they MUST select this credit card fee on the cart page. Any orders that come through as credit card payments and that fee is not selected will be immediately canceled and refunded. I am not 100% certain HOW you would convey this message on a retail site, but for me and my application, it is the PERFECT resolution to getting reimbursed for Shopify's 2.7% credit card fee.

Using app

11 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

I really love the app and THE SUPPORT!!! Guys, every time I need help, Niyam is there for me. Love the guy, too :)))

Using app

About 1 year

Total reviews

11

Average rating

4.3

Developer Reply

Thank you Shabo, It really means a lot <3

5 / 5 Share

Aug. 28, 2022

Mr. Niyam from support solved my problem immediately, I am very satisfied with his work, I would be happy to recommend the app

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2022

Prise en charge dans la minute pour m'aider à installer l'application avec les explications quo vont bien avec pour me permettre d'installer mes prochains frais toute seule ! Vraiment super service !!

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you Axelle , it was great to support you and know the requirements for your store and act on them. Have a great day.

5 / 5 Share

Aug. 2, 2022

Best support I've received from a Shopify app so far. Niyam assisted me and even customized the app for our needs. 5 star

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank your Lorenzo, it was great to meet you and know your requirements. thanks a ton

5 / 5 Share

Aug. 2, 2022

excellent support!!! reccomended!! Thank you Niyam for all the support an time helping me with the store

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Denise, it was great to work with you,had a good time